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As a Payroll Manager, you will be a key member of our Management team, leading our payroll service delivery function to ensure accurate, timely and fully compliant payroll services for a broad and diverse client portfolio. You will play a central role in driving quality, enhancing efficiency, and shaping the future of our payroll offering.
Job Responsibility:
Lead, coach, and develop the payroll team, including performance management and mentoring to support continuous growth
Build a high‑performance culture focused on quality, accountability, and professional excellence
Stay up to date with payroll and taxation legislation and emerging industry trends to ensure best‑in‑class service delivery
Contribute to strategic growth opportunities with both new and existing clients, helping shape the evolving direction of our payroll service
Identify opportunities to improve accuracy, efficiency, and workflow within the payroll delivery process
Conduct regular quality reviews to ensure governance standards are consistently met and exceeded
Build and maintain strong client relationships, offering proactive insights and leading regular service meetings to collaborate, resolve issues, and celebrate success
Requirements:
Proven track record of managing and developing teams
Strong subject matter expertise in UK payroll legislation and compliance
Excellent communication skills, with the ability to build and maintain strong relationships with clients and key stakeholders at all levels
Confident in overseeing team workflow to ensure strict deadlines are met
Skilled in supporting effective dispute resolution
Highly organised, with excellent attention to detail
Relevant experience in this or a similar role is preferred
Nice to have:
CIPP qualification (or working towards) desirable but not essential
Previous experience of working with IRIS Payroll Professional/Pay Circle payroll software would be advantageous, although not essential
What we offer:
Hybrid and flexible working
JC Aspire learning programme
Leadership Development Programme accredited by the University of Strathclyde Business School at Masters degree level