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Payroll Implementations Associate

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Fin Capital

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Location:
United States , New York ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

60000.00 - 72000.00 USD / Year
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Job Description:

Vestwell is expanding and we’re excited about growing our Operations team with entry-level Payroll Implementation Associates who are passionate about our mission to change the retirement Fin-Tech space. At a high level, we’re looking for someone who has insane levels of attention to detail and proven ability of juggling multiple priorities at once. You will be the key to payroll implementations automation & ensuring the initial experience with contribution processing is flawless while exercising independent judgment in configuring, testing, and resolving complex, client-specific payroll integration scenarios that materially affect data accuracy and client onboarding success.

Job Responsibility:

  • Analyze existing integration implementation tasks across both payroll systems and Vestwell products to be the subject matter expert for payroll integration requiring independent analysis of system behavior, client configurations, and potential downstream impact
  • Collaborate with teams across the Vestwell organization to provide feedback on platform enhancements and procedural efficiencies informed by firsthand investigative work and recurring implementation challenges
  • Develop both internal & client-facing knowledge bases
  • look for ways to continuously improve existing processes by identifying gaps, evaluating alternative approaches, and recommending improvements through appropriate channels
  • Maximize team efficiency through timely completion of tasks and projects, in addition to rapidly identifying, sorting, and assigning incoming work across platforms using discretion to assess urgency, complexity, and client impact rather than relying solely on predefined workflows
  • Manage the migration and deactivation of existing client integrations within Vestwell’s systems, ensuring a smooth transition through proactive communication and attention to detail including judgment in sequencing activities, mitigating risk, and coordinating stakeholders
  • Onboarding and supporting new payroll integration partners, ensuring clear communication, effective collaboration, and strong relationship building to drive long-term success while independently determining readiness, implementation approach, and issue resolution strategies

Requirements:

  • Experience working in a project management/implementation/operational role involving discretion in managing complex, multi-variable workstreams
  • Excellent project management skills including independent prioritization and sequencing of tasks
  • Ability to manage multiple work streams and competing priorities while determining urgency and impact
  • Ability to work independently and with a team exercising judgment with minimal supervision
  • Effective communication with many different stakeholders including determining when and how to escalate issues based on assessed risk and impact
  • A tight operator who can see the big picture and evaluate downstream operational and client implications
  • Excellent client service capabilities informed by judgment in balancing client needs with operational constraints
  • Strong written/oral communication and organizational skills to document findings, explain recommendations, and drive resolutions
  • 1+ year relevant experience in Financial Services, Operations, or SaaS industries
  • Bachelor’s degree or equivalent combination of formal education and/or work experience with tools such as Excel used to analyze implementation data and support decision-making
  • Experience with work management platforms (i.e. Asana, Slack, Zendesk, Jira and/or Salesforce)

Nice to have:

  • Payroll system experience
  • Retirement industry experience including exposure to regulated operational environments or ERISA-adjacent processes
What we offer:
  • Competitive health coverage
  • Generous vacation offering
  • Hybrid office policy
  • Great 401(k) plan
  • Eligible to participate in the Company Bonus Pool
  • Eligible to receive new hire equity in the Company

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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