Payroll & HR Coordinator

• Assist in the preparation and processing of the monthly payroll, including bonus data
• Input payroll data, including starters, leavers, contractual changes, pay adjustments, salary review changes and other non-standard payments
• Work with the HR Commercial & HR Data Analyst to ensure payroll deadlines are met
• Maintain accurate payroll records within HRIS and payroll systems ensuring system alignment
• Support the reconciliation of payroll reports, investigating and identifying discrepancies
• Support data uploads and system updates
• Assist with responses to staff queries regarding payslips
• Liaise with our payroll provider (currently ADP) as and when required
• Assist with audit requests and payroll reporting
• Maintain accurate colleague records within the benefits platforms including new enrolments, changes, and terminations
• Support the day-to-day management of the HR helpdesk (ticket submission system)
• Maintain accurate colleague records and HR documentation
• Monitor case trackers and progress of HR actions
• Provide general administrative support for routine tasks and initiatives
• Organise meetings and taking minutes
• Provide clear and professional guidance to colleagues as requested
• Assist with colleague engagement initiatives and HR projects

• Previous experience in payroll coordination or HR administrative support preferred
• Strong digital skills, with proficiency in Excel for reporting and case tracking
• Demonstrates a high level of literacy and numeracy
• Strong attention to detail and high accuracy in data entry
• Possesses strong communication, persuasion, and negotiation skills
• Shows exceptional attention to detail and accuracy
• Works effectively and collaboratively as part of a team
• Takes initiative and works proactively when required
• Ability to process payroll accurately and in line with deadlines
• Ability to manage multiple tasks and meet deadlines
• Experience handling sensitive and confidential information
• Excellent understanding of GDPR compliance and data protection principles
• Strong stakeholder engagement and customer service skills

Previous experience resolving HR queries is highly desirable

• Medical cash plan
• Christmas Shutdown
• Free Lawn Treatments
• Enhanced Paternity & Maternity pay
• Company Sick pay
• 24 hour Employee Assistance Helpline
• Store Discounts on other retailers
• Long Service Awards
• Employee of the Month Awards