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As part of our ongoing expansion, we're looking for a Payroll Executive to join the Operations Team within our busy Payroll department. This team plays a central role in preparing and running payrolls, managing payments for our contractor clients, and providing exceptional service to both contractors and agencies. If you thrive in a fast-paced environment, enjoy working with numbers, and take pride in accuracy, this is your chance to build a rewarding career in a growing company. You'll benefit from comprehensive in-house training, hands-on experience, and the opportunity to develop your expertise in contractor payroll management.
Job Responsibility:
Preparing and running high-volume payrolls with accuracy and within strict deadlines
Managing data entry, raising invoices, and submitting timesheets on behalf of contractors/agencies
Processing expense claims in line with compliance processes
Handling Auto-Enrolment Workplace and Private Pension queries
Preparing payroll reports and payslips for contractors
Assisting contractors with payroll queries, including PAYE deductions (Tax/NI/Student Loan)
Delivering outstanding customer service via telephone (approx. 30 calls/week), email, and webchat
Supporting agencies and contractors with professional and friendly communication
Requirements:
Exceptional attention to detail and accuracy
The ability to work to tight deadlines and manage multiple priorities in a fast-paced environment
Proactive problem-solving and situational awareness
Excellent written and verbal communication skills, with a professional and approachable manner
Proficiency in Microsoft Office, particularly Excel (pivot tables, VLOOKUP, sorting, filtering, sums, etc.)
A customer-focused mindset with a commitment to service excellence
What we offer:
Competitive holiday package: 22 days + bank holidays, increasing to 25 days with service
Hybrid working after probation (up to 2 days WFH per week)
Free on-site gym access
Professional training and career development opportunities
A friendly, supportive, and collaborative workplace culture
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