Payroll Customer Service Specialist Job at Robert Half (Shawnee Mission)

Payroll Customer Service Specialist

We are looking for a detail-oriented Payroll Customer Service specialist for a 3...

Location

United States , Shawnee Mission

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a related client-facing role
Ability to handle a high volume of inbound calls while maintaining professionalism and attention to detail
Experience with outbound calling for follow-up, issue resolution, or customer communication
Strong data entry and order entry skills with consistent accuracy
Clear verbal and written communication skills and the ability to interact effectively with customers
Comfortable using computer systems and navigating multiple screens while speaking with customers
Strong problem-solving skills and the ability to manage time effectively in a fast-paced environment

Job Responsibility

Respond to incoming customer calls and provide timely, courteous assistance with payroll-related questions and service requests
Place outbound calls as needed to follow up on open issues, confirm information, or provide status updates to customers
Enter orders, service details, and customer information into internal systems with a high degree of accuracy
Resolve routine customer concerns by identifying needs, explaining available solutions, and ensuring appropriate next steps are completed
Maintain clear and organized records of customer interactions, updates, and resolutions during each contact
Work within a call center setting to manage daily call volume efficiently while meeting service expectations
Escalate complex inquiries to the appropriate team when issues require additional research or specialized support

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Sr Payroll Specialist

We are looking for an experienced Sr Payroll Specialist to oversee accurate and ...

Location

United States , New Orleans

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate's degree or an equivalent combination of education, payroll experience, and relevant certifications
At least 7 years of hands-on experience managing payroll responsibilities in a high-volume environment
Demonstrated experience with full-cycle payroll processing, including bi-weekly and monthly payroll schedules
Strong working knowledge of multi-state payroll requirements and federal, state, and local payroll regulations
Proven ability to use ADP Workforce Now effectively for payroll administration and reporting
Experience processing payroll for organizations with more than 500 employees
Strong analytical, problem-solving, and decision-making skills with the ability to resolve complex payroll issues accurately
Excellent customer service and interpersonal skills, with the ability to communicate effectively across diverse employee groups

Job Responsibility

Administer bi-weekly and monthly payroll cycles from start to finish, ensuring employees are paid correctly and on schedule
Maintain payroll records, audit transactions, and review earnings, deductions, and tax withholdings for accuracy and compliance
Interpret and apply payroll laws and regulations across multiple jurisdictions to support compliant payroll processing
Investigate escalated payroll discrepancies and resolve non-routine issues through detailed analysis and practical solutions
Serve as a subject matter resource for payroll questions, offering support and direction to entry-level payroll staff as needed
Partner with employees and internal stakeholders to address payroll concerns with responsiveness and clarity
Support ongoing improvements to payroll procedures and controls by identifying best practices and recommending process enhancements
Work within ADP Workforce Now and related payroll systems to manage payroll data efficiently for a workforce of 500 or more employees

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Specialist, Payroll

Location

United States , Overland Park

Salary:

19.97 - 36.02 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree OR combination of education and experience deemed equivalent
2-4 years Related experience working with multi-state payroll, payroll tax or garnishment administration
Experience supporting a large organization (20,000+ people)
Experience with Workday, Kronos, ADP, KeneXa , Multi-state tax experience
Communication
Compliance Monitoring
Confidentiality
Customer Service
Data Analysis
Documentation Preparation

Job Responsibility

Audit and validate payroll files and reports through reconciliation and review to ensure accuracy and completeness
Administer batch pay entries, retroactive adjustments, off-cycle payments, stop payments, manual check preparation, and other variable pays accurately within a team environment
Coordinate with stakeholders to compile payroll data including garnishments, time and labor records, paid time off, taxes, insurance, retirement contributions, and other third-party payments
Upload, document, and transmit payroll files to external service providers to maintain payroll processing continuity
Handle general inquiries related to payroll, deductions, and time and attendance to support employee and management needs
Also responsible for other duties/projects as assigned by business management as needed

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits

Fulltime

Payroll Specialist

The Payroll Specialist at manages the complete payroll process for U.S. Salty Pl...

Location

United States , Hershey

Salary:

Not provided

The Hershey Company

Expiration Date

Until further notice

Requirements

Demonstrated knowledge on garnishments, taxation, and regulations for US & CA (desired)
Strong attention to detail and reconciliation skills
Strong knowledge of HRIS (SAP HRP, SF, ServiceNow)
Customer service and conflict resolution
Bachelor’s degree in Business Administration, Accounting, or related field

Job Responsibility

Manage end-to-end payroll processing for US Salty Plants hourly employees, while keeping compliance with federal, state, and local regulations for payroll and tax processes
Monitor time evaluation of salty plants and timesheets, and update for payroll employee profiles as needed
Collaborate with internal and external auditors for audits of payroll, and provide information and reporting of payroll information
Support payroll optimization, standardization, and training with plant payroll specialists
Partner with IS & business for system enhancements and corrections for automated and accurate payroll processing
Provide support to complex payroll inquiries to employees and management

Fulltime

Payroll Specialist

We are seeking a detail‑oriented and highly organized Payroll Specialist to join...

Location

United States , Poughkeepsie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong understanding of payroll principles, tax regulations, and compliance requirements
Experience with major payroll systems
Proficiency in Excel (pivot tables, formulas, lookups)
High attention to detail, analytical mindset, and strong problem-solving skills
Excellent communication and customer-service orientation
Ability to manage confidential information with discretion and professionalism
Strong organizational skills with the ability to meet tight deadlines

Job Responsibility

Process payroll accurately and on time for hourly and salaried employees
Review, validate, and audit payroll data, including timesheets, earnings, deductions, bonuses, and adjustments
Ensure compliance with federal, state, and local payroll laws and regulations
Reconcile payroll reports and work with HR, Finance, and managers to resolve discrepancies
Manage employee payroll inquiries and provide timely, professional support
Maintain payroll records and documentation for audit readiness
Assist with payroll tax reporting, year-end activities (W-2s, 1099s), and system updates
Support process improvements and contribute to enhancing payroll accuracy and efficiency

What we offer

medical, vision, dental, life and disability insurance
enrollment in company 401(k) plan

Payroll Specialist

We are looking for a strong Payroll Specialist to join a Manufacturing team loca...

Location

Canada , Mississauga

Salary:

28.00 - 32.00 CAD / Hour

Randstad

Expiration Date

August 25, 2026

Requirements

Minimum of 2 years of experience processing payroll for Canadian employees is required
Multiprovince payroll processing experience is required
Experience with various payroll systems is required, including ADP, Ceridian, Payworks, etc
Experience managing year-end is required

Job Responsibility

Execute the complete payroll year-end closing process, including heavy and meticulous reconciliation of all payroll accounts, the General Ledger, and year-to-date deductions (CPP/QPP, EI, Income Tax) to ensure data integrity prior to T4 and T4 Summary filing
Serve as a key user of the payroll and HRIS system, performing all necessary year-end procedures such as generating preview T4 data, processing year-end adjustments, and preparing the system for the new tax year's legislative changes (e.g., CPP/QPP and EI maximums/rates)
Accurately process multi-provincial and complex bi-weekly/monthly payroll for a high volume of employees, covering all elements from data entry, calculation of taxable benefits, to final payment and record management
Prepare, file, and verify all necessary payroll tax reports and remittances (including the PD7A), with a primary focus on the timely preparation and electronic filing of T4, T4A, and Quebec provincial slips (RL-1s) with the CRA and Revenu Québec
Prepare detailed schedules and documentation to support audits related to payroll, benefits, Employer Health Tax (EHT), and Workers' Compensation (WCB/WSIB/CNESST) remittances and reporting
Administer and reconcile complex employee deductions, including retirement contributions (RRSPs, RPPs), union dues, and all statutory and voluntary wage garnishments, ensuring proper box allocation on T4 slips
Respond to and resolve complex employee payroll inquiries and discrepancies, particularly those related to T4 slips, Records of Employment (ROEs), cumulative earnings, and the impact of the new two-tiered CPP2 contributions, providing excellent customer service

What we offer

4 months contract. Potential to extend
Competitive pay between $28-32 depending on experience
Free parking available onsite
Udemy - free training to enhance your skills
Optional benefits plan with Securian for Health, Dental, and Life Insurance

Fulltime

Payroll Specialist

Hej! You are in control of your cookies On our website www.jobs.ikea.com we use ...

Location

India , Bengaluru

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

A degree in Human Resources, Business Administration, or a related field, or equivalent professional experience
3–5 years of experience in HR Operations, Payroll, HR Administration, or a related area
Strong knowledge of HR administration and payroll processes
Hands-on experience with SAP, ADP payroll systems, and other HRIS platforms
Experience handling payroll-related queries including payslips, taxation, deductions, reimbursements, and employee concerns
Good understanding of statutory compliance requirements including EPF Administration, ESIC, Professional Tax, Income Tax, and other applicable labor regulations
Experience in managing year-end payroll activities including tax declarations, tax computation, tax filing support, Form 16 generation and distribution, and related taxation processes
Proven experience in managing end-to-end expatriate Provident Fund (PF) settlements, including documentation, regulatory compliance, coordination with authorities, and timely closure of claims
Experience in accounting and reconciliation
Excellent analytical skills with a strong focus on data accuracy and quality

Job Responsibility

Execute People & Culture administrative and payroll activities in line with agreed service levels and operational standards
Maintain and manage co-worker records, documentation, and employee files with a high degree of accuracy and confidentiality
Process and validate payroll-related transactions, including employee data updates, benefits, deductions, and adjustments
Manage payroll operations using SAP/ADP systems and ensure timely and accurate payroll processing
Act as the primary point of contact for payroll-related queries including payslips, taxation, deductions, benefits, and payroll discrepancies
Support payroll activities in compliance with local legislation, company policies, and internal controls
Ensure adherence to statutory compliance requirements including EPF, ESIC, Professional Tax, Income Tax, and other applicable regulations
Coordinate and support year-end payroll activities including tax declarations, tax computations, Form 16 processing, and employee tax-related communications
Manage end-to-end expatriate PF settlement processes, ensuring compliance, accurate documentation, stakeholder coordination, and timely closure of claims
Conduct regular audits and quality checks to ensure data accuracy and integrity across HR and payroll systems

Payroll Specialist

About the role (What you'll be doing): End-to-end payroll processing for multipl...

Location

Australia

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

Strong understanding of accounting principles, particularly in payroll accounting
Must have experience running end-to-end Australian payroll (4+ years' experience)
Excel or Google Sheets skills
experience with payroll software and databases
Excellent analytical and problem-solving abilities
Meticulous attention to detail, delivering accurate, high-quality work consistently
Strong time management, prioritisation, and multitasking skills
Effective communicator with a commitment to providing excellent customer service
Proven ability to meet deadlines within a team-oriented environment
Desire to improve process and enhance experience

Job Responsibility

End-to-end payroll processing for multiple Australian payrolls in Employment Hero (KeyPay) including STP reports and submissions (approximately 220 people)
Ensure superannuation, PAYG, Payroll Tax, Workers’ Compensation is lodged in a compliant and timely manner
Ongoing maintenance of employee records: onboarding, offboarding, internal transfers and contract variations
Stay up to date with legislative and system updates (we have a membership with APA) and support training
Handle payroll queries professionally and efficiently
Support global payroll processing team as required
Conduct compliance reviews and identify areas for improvement
Develop, document and streamline payroll processes for Australia
Support ad hoc payroll projects as required

What we offer

Mentorship from leaders across Australia, the UK, Germany, and Japan
learning budgets
conferences
certifications
peer shadowing
global knowledge-sharing culture
catered wellness talks
exercise classes
Whoop to track your wellbeing
free barista coffees

Fulltime

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Payroll Customer Service Specialist

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