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Our client is a leading provider of cloud-based HR and Payroll software, trusted by thousands of businesses to streamline their people and payroll processes. With continued growth both locally and internationally, they are looking to add a Payroll Consultant to their team. This is an excellent opportunity for someone who enjoys payroll but wants to move beyond traditional payroll processing into a more consultative, client-focused role. As a Payroll Consultant, you will work closely with clients to support payroll processing, provide payroll guidance, troubleshoot issues, and assist businesses in getting the most value from their payroll systems. You will become a trusted advisor to clients, helping them navigate payroll complexities while ensuring accuracy, compliance, and excellent service delivery.
Job Responsibility
Process and support end-to-end payroll activities for clients
Assist clients with payroll-related queries and troubleshooting
Provide guidance on payroll legislation and best practices
Prepare and submit payroll-related statutory requirements
Conduct payroll reconciliations and reporting
Support payroll implementations, system upgrades, and migrations
Investigate and resolve payroll discrepancies
Liaise with internal teams to address complex payroll issues
Maintain accurate payroll records and documentation
Build strong relationships with clients and provide exceptional service
Requirements
2-5 years’ payroll experience
Strong understanding of payroll processes and legislation
Experience with payroll systems such as Sage VIP, Sage 300, PaySpace, SimplePay or similar
Knowledge of EMP201, EMP501, UIF, PAYE and statutory submissions
Strong attention to detail and numerical accuracy
Excellent communication and client-facing skills
Ability to work independently and manage multiple priorities
Strong problem-solving and analytical skills
Proficient in Microsoft Excel
Nice to have
Payroll bureau or outsourced payroll experience
Experience supporting multiple clients
Exposure to payroll implementations or system migrations
Payroll certifications or related studies
What we offer
Opportunity to join a growing international software business