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Join the Bold Side of Retail! We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail. We're seeking an experienced leader to own and drive our payroll function for our 1,200 employees across Canada and the USA. As a Payroll Manager, you will be responsible for managing the entire payroll function, supervising a team of payroll specialists, and implementing process improvements to ensure timely, accurate, and compliant payroll operations.
Job Responsibility:
Lead a high-performing team of payroll & benefits specialists
Own the payroll and benefits processing from start to finish for 1,200 employees across Canada and the USA
Partner with cross-functional teams, including HR, Finance, and Legal
Oversee the administration of employee benefits programs, including enrollments, terminations, billing reconciliation, and compliance
Drive continuous improvement, leveraging technology and process enhancements to optimize payroll operations
Streamline the time and attendance processes and optimizing workflows
Navigate the complex landscape of payroll and benefits regarding federal, state, provincial, and local regulations
Achieve and maintain a payroll accuracy rate of 99.9% or higher
Resolve complex and escalated employee inquiries regarding payroll and benefits
Support the accounting and FP&A teams in clarifying any payroll related variances
Track and analyze key metrics and provide leadership with actionable insights
Prepare and deliver presentations to varied audiences
Lead the preparation and completion of year-end reconciliations, tax filings, and other compliance reporting
Requirements:
Bachelor's degree in Accounting, Business Administration, or a related field
Minimum of 10 years of payroll experience, including at least 2 years in a leadership role
Proven expertise in multi-jurisdictional payroll in Canada and the USA
Advanced proficiency in payroll & HCM systems (UKG a requirement)
Retail industry experience highly desirable
Fully bilingual (English-French) with excellent communication skills, both verbal and written
Ability to work collaboratively cross functionally
Impeccable customer service
Strong organizational and planning skills, with the ability to prioritize tasks, meet deadlines, and manage payroll calendars, checklists, and team workflows
Proactive and analytical mindset, with expertise in process improvement, problem-solving, and attention to detail
Collaborative team player with a results-driven approach, able to work effectively in a fast-paced environment
What we offer:
A group RRSP/DPSP plan, which includes a very generous match from Psycho Bunny
On-site gym and on-site cafeteria / bistro with subsidized meals, including breakfast and lunch