Payroll & Benefits Administrator

Payroll & Benefits Administrator Location: Richmond, BC Company Overview: Crown Paper Group is a regional leader in the paper and containerboard industry, comprising four business divisions: Port Townsend Paper Company, Crown Corrugated Company, Boxmaster, Viking Way Plant and Industrial Products. With operations in the Pacific Northwest and Western Canada, the group includes an integrated containerboard mill, two converting facilities, and three distribution centers. Crown Paper Group specializes in manufacturing recycled and virgin kraft containerboard, kraft pulp, and specialty products, while its converting operations excel in customer engagement and distribution networks across British Columbia and Alberta. **Note: There is not Transit line nearby, it requires to have a reliable vehicle to commute to Crown location Function & Scope: The Payroll & Benefits Administrator will be a highly skilled and customer-focused Payroll and Benefits Administrator to join our team. In this role, you will be responsible for delivering accurate and timely payroll and benefits services while maintaining compliance with all regulatory and collective agreement requirements. As a vital member of our team, you will work closely with the team, contributing to a positive work culture that fosters growth and development. Key responsibilities include interpretation of policies, processing benefits, ensuring system compliance, handling benefits enquiries, benefits reconciliations to vendor invoices and T4s, processing payroll and answering payroll enquiries. This role requires the ability to build credible and valued relationships through true partnership. Key Responsibilities: Key Responsibilities: Payroll Admin: Process and administer payroll accurately and on time for all employees, including salaried, hourly, and unionized employees, ensuring compliance with regulations and tax laws Maintain accurate employee records, including time and attendance, vacation, sick leave, and other types of leave, while ensuring confidentiality and adhering to data privacy regulations Review, validate, and reconcile payroll data to ensure accuracy, identify discrepancies, and resolve issues in a timely and professional manner. Prepare and process payroll-related documentation, including Records of Employment (ROEs), remittances, year-end reporting, and T4 statements. Maintains Payroll-specific records (changes in wage/salary rates; pension, insurance, mandatory deductions; new hires, terminations, leave of absence, etc.) Benefits Admin: Administer employee benefits programs, including health and dental plans, pension plans, and other perquisites, and process employee changes accurately and efficiently. Maintains records for HRIS with current information for benefit elections, enrolment, changes, terminations etc. Acts as a liaison between employees and benefits providers Maintain accurate benefits recording and reporting. Support benefits communication and education initiatives for employees. General: Provide exceptional service by responding to employee, manager, and union inquiries related to payroll, benefits, and leave administration with professionalism and attention to detail. Collaborate with internal stakeholders across all teams to support employee lifecycle activities and ensure accurate and timely processing of related updates. Generates standard reports and submits monthly reports as directed. Participates in audit and other compliance related activities Other duties as assigned Reporting Structure: Reports To: Senior Director HR Internal Collaboration Operations Leadership HR Other cross-functional departments Qualifications & Experience PCP required (PLP desired) Minimum of 3 to 5 years’ experience in a similar role in a unionized environment with a proven track record of success Exceptional organizational and time management skills with the ability to prioritize and meet strict deadlines. Intermediate MS Office Skills (Word, Excel) Core Competencies Customer Focus Forward Thinking Collaboration & Communication Business Acumen Decision-Making & Judgment Results Orientation Why Join Crown Packaging? Benefits: A comprehensive health care plan including drug cards, vision care, life insurance and dental plan. Employee & Family Assistance Plan coverage with full services, including dietary and nutritional services, retirement planning, and support services. RRSP match & Deferred Profits Share Plan. Learning & development and growth opportunities. 14 paid holidays (stats plus, Christmas Eve, Boxing Day and Easter Monday), per year. Annual Events~ Annual Staff Holiday Party, Summer Family BBQ, Safety Luncheons, Birthday celebrations and years of service awards etc. Free on-site parking. Compensation: Competitive salary. The final offer will reflect the candidate's experience and qualifications. Opportunity to contribute to a growing, well-established organization backed by a strong ownership group. Collaborative, team-oriented work environment with a focus on innovation and continuous improvement. We are an equal opportunity employer, and as such, will review all qualified applications for this posted position. We thank all applicants for their interest, however, only those selected for interviews will be contacted. If you feel like you would be a good fit for this role, please apply through this posting.