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Payroll and HR Operations Specialist

India, Pune · Job Posted January 21, 2026
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Job Description

We are seeking a detail-oriented Payroll and HR Operations Specialist to provide remote advisory support on HR policies and processes through Ask HR channels, including TOBi, online platforms, and email. This role acts as the primary contact for employees and managers, interfaces with Centres of Expertise, Business Partners, and third-party providers, and manages end-to-end payroll processes, audits, and complex queries. The position is based in Pune, India.

Job Responsibility

  • Resolve complex payroll issues and coordinate with third-party payroll providers
  • Perform regular payroll checks and prepare reports for management
  • Work closely with market SPOCs and stakeholders to ensure compliance and accuracy
  • Manage end-to-end payroll processes and provide guidance on payroll-related queries
  • Support onboarding and training of new hires to enhance process efficiency
  • Manage internal and external payroll audits
  • Participate in process improvement initiatives and suggest policy modifications

Requirements

  • Strong knowledge of payroll processes is essential
  • Expertise in HR systems (e.g., SuccessFactors) and HR policies
  • Excellent communication and relationship-building skills
  • Strong problem-solving abilities and business awareness

What we offer

  • Opportunity to work in a global organisation with exposure to diverse HR operations
  • Collaborative work environment with continuous learning and development
  • Involvement in process improvement projects that impact organisational efficiency

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