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We are seeking a detail-oriented Payroll and HR Operations Specialist to provide remote advisory support on HR policies and processes through Ask HR channels, including TOBi, online platforms, and email. This role acts as the primary contact for employees and managers, interfaces with Centres of Expertise, Business Partners, and third-party providers, and manages end-to-end payroll processes, audits, and complex queries. The position is based in Pune, India.
Job Responsibility:
Resolve complex payroll issues and coordinate with third-party payroll providers
Perform regular payroll checks and prepare reports for management
Work closely with market SPOCs and stakeholders to ensure compliance and accuracy
Manage end-to-end payroll processes and provide guidance on payroll-related queries
Support onboarding and training of new hires to enhance process efficiency
Manage internal and external payroll audits
Participate in process improvement initiatives and suggest policy modifications
Requirements:
Strong knowledge of payroll processes is essential
Expertise in HR systems (e.g., SuccessFactors) and HR policies
Excellent communication and relationship-building skills
Strong problem-solving abilities and business awareness
What we offer:
Opportunity to work in a global organisation with exposure to diverse HR operations
Collaborative work environment with continuous learning and development
Involvement in process improvement projects that impact organisational efficiency