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At HSO, our people are at the center of everything we do. As our Payroll and Benefits Manager, you’ll play a critical role in ensuring our employees are supported through accurate payroll, strong benefits administration, and compliant, scalable processes that support a growing professional services organization. This role partners closely with HR, Finance, and Total Rewards leadership and helps deliver a reliable, high-quality employee experience across payroll, reimbursements, and benefits operations.
Job Responsibility:
Oversee end-to-end payroll processing for a multi-state, remote workforce of 400+ employees
Ensure compliance with federal, state, and local payroll tax regulations across jurisdictions
Partner with HR and Finance to reconcile payroll accounts and resolve discrepancies
Support FLSA classification audits and maintain accurate payroll system updates
Manage expense reimbursement processing, audits, and policy compliance tracking
Maintain documentation supporting audits and regulatory requirements
Administer day-to-day benefits operations including enrollments, changes, and terminations
Serve as a primary employee contact for benefits eligibility, elections, and routine questions
Support ACA reporting, retirement plan deductions, and annual 401(k) audit preparation
Coordinate with carriers and third-party administrators to resolve eligibility and file issues
Deliver benefits orientation sessions for new hires
Contribute to HR process improvement initiatives that enhance employee experience and operational efficiency
Requirements:
5+ years of payroll and benefits administration experience
Demonstrated experience processing payroll for multi-state U.S. organizations
Strong hands-on experience working in BambooHR
Experience investigating payroll discrepancies, benefits claims issues, or reconciliation variances
Strong knowledge of payroll tax compliance and regulatory reporting requirements
Experience supporting compliance across ACA, ERISA, HIPAA, and COBRA
Experience preparing documentation for 401(k) audits
Experience partnering cross-functionally with HR and Finance
A bachelor’s degree in HR, Accounting, Business Administration, or a related field (or equivalent experience)
Certified Payroll Professional (CPP)
CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification
Experience supporting a remote or distributed workforce
Experience working with self-funded health plans
Experience improving payroll or benefits processes in a scaling organization
Experience supporting expense reimbursement compliance and audits
Nice to have:
Certified Payroll Professional (CPP)
CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification
Experience supporting a remote or distributed workforce
Experience working with self-funded health plans
Experience improving payroll or benefits processes in a scaling organization
Experience supporting expense reimbursement compliance and audits