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We are looking for a Payroll Analyst to support accurate and timely payroll operations in Providence, Rhode Island. This position plays a key role in reviewing payroll activity, resolving discrepancies, and partnering with internal teams to ensure employees are paid correctly across multiple pay cycles. The ideal candidate brings strong analytical skills, hands-on payroll systems experience, and the ability to manage sensitive information with a high level of professionalism. Additionally, the ideal payroll analyst has experience with multi-state payroll in a union environment.
Job Responsibility
Examine payroll submissions, time records, adjustment requests, and special compensation documentation to confirm completeness, accuracy, and proper approval before processing
Prepare and review payroll audit reports before and after each run, investigate irregularities, and coordinate corrections to prevent processing errors
Validate payroll entries from manual input and external system interfaces, resolve rejected or unbalanced transactions, and submit corrected data in a timely manner
Partner with managers, supervisors, and timekeeping staff to address pay corrections, retroactive changes, time entry concerns, and payroll outcome questions
Provide day-to-day support for workforce management and time-and-attendance processes, including calculations, reporting, troubleshooting, and result interpretation
Manage payroll inquiries from initial intake through resolution using designated tracking tools, escalating complex matters involving compliance, taxation, union interpretation, or system defects when needed
Process exception payments and check-related transactions such as supplemental payments, reversals, stop payments, reissues, and prior-year tax form requests in accordance with policy
Support audit readiness by maintaining reconciliations, organizing payroll documentation, and assisting with internal and external review requests
Collaborate with Human Resources, Benefits, Finance, Retirement, Payroll Tax, and Information Services teams on payroll issues, testing efforts, training support, and process improvements
Maintain payroll procedures, job aids, records, and employee-facing support resources while delivering responsive customer service and safeguarding confidential information
Requirements
At least 3 years of experience in payroll administration, payroll operations, accounting, or a closely related function
Bachelor’s degree in Accounting, Finance, or a related field preferred
equivalent relevant experience may be considered in place of formal education
Background in high-volume payroll processing across multiple entities, with union payroll experience strongly preferred
Demonstrated ability to perform payroll audits, reconciliations, discrepancy research, and issue resolution for weekly, biweekly, and off-cycle payrolls
Strong working knowledge of Microsoft Excel and Microsoft Office, including formulas, pivot tables, and data analysis functions
Experience with payroll and workforce systems such as Workday Payroll and time-and-attendance platforms is preferred
Certified Payroll Specialist or Fundamental Payroll Certification is preferred
certification may be required for senior-level positions or obtained within one year of employment
Ability to work independently, collaborate across departments, handle confidential information carefully, and communicate clearly with a wide range of stakeholders
Nice to have
Experience with payroll and workforce systems such as Workday Payroll and time-and-attendance platforms is preferred
Certified Payroll Specialist or Fundamental Payroll Certification is preferred
certification may be required for senior-level positions or obtained within one year of employment
Union payroll experience strongly preferred
What we offer
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan