Payoff And Special Loans Manager Job at Robert Half (Chicago)

Loan Servicing Specialist I

We are looking for a detail-oriented Loan Servicing Specialist I to support a Fi...

Location

United States , San Antonio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 5 years of experience in loan servicing, including exposure to payment processing, escrow administration, insurance tracking, or related loan operations
Strong understanding of consumer and commercial loan servicing practices, banking regulations, and internal compliance expectations
Experience working with loan servicing platforms and banking software, with solid Microsoft Excel skills for tracking, review, and reporting tasks
Demonstrated ability to manage complex servicing situations such as payoff calculations, account adjustments, loan changes, and escalated customer inquiries
High attention to detail with strong analytical, recordkeeping, and problem-solving abilities
Effective written and verbal communication skills with the ability to collaborate across departments and work with external partners

Job Responsibility

Handle a range of loan servicing transactions, including complex payment applications, payoff activity, principal reductions, advances, adjustments, and participation-related entries with a high degree of accuracy
Oversee insurance servicing by monitoring coverage, updating policy information, coordinating renewals, and addressing lender-placed insurance needs when required
Perform detailed escrow administration tasks such as account analysis, tax and insurance disbursement processing, and ongoing balance reviews to maintain account accuracy
Maintain and update loan and borrower information within servicing systems, complete reviews for newly booked and renewed loans, and help preserve strong data integrity
Process specialized account changes such as modifications, extensions, deferments, and re-amortizations while ensuring documentation and system records remain current
Review loan files and servicing data to identify discrepancies, support internal control standards, and help ensure adherence to regulatory and investor requirements
Prepare scheduled and on-demand servicing reports for leadership, audit requests, and compliance-related needs
Address escalated borrower questions involving payment research, account status, escrow concerns, and payoff calculations through clear and timely follow-up
Partner with teams across lending, credit, compliance, and operations, as well as third-party vendors, to investigate issues, support audits, and improve servicing workflows
Provide day-to-day guidance and quality support to less experienced team members while contributing to process improvement efforts and other assigned duties

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

Business Lending Analyst

A mission-driven organization is seeking a detail-oriented and self-motivated Le...

Location

United States , Columbia

Salary:

70000.00 - 85000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance, Accounting, Economics, or related field
2+ years of experience in financial analysis, forecasting, or related functions
Strong Excel skills, including data analysis and financial modeling
Knowledge of financial reporting and analytical tools
Familiarity with governmental or public-sector accounting principles
Strong verbal and written communication skills

Job Responsibility

Underwrite loan applications, including financial analysis and risk assessment
Review and evaluate financial statements for prospective and existing borrowers
Prepare loan packages and present recommendations to internal review committees
Monitor loan performance and analyze portfolio trends and borrower financial health
Conduct variance analysis, including trial balance reviews, and report findings to leadership
Manage the full loan lifecycle, including onboarding, servicing, and payoff processes
Conduct discovery calls with applicants and maintain ongoing borrower communication
Build and maintain relationships with borrowers, stakeholders, and partners
Track financial performance using tax returns and other financial documentation
Perform bank reconciliations and maintain accurate financial records

Fulltime

Loan Service Specialist

We are looking for a Loan Service Specialist to support loan administration acti...

Location

United States , Lacey

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in loan administration, loan servicing, or a closely related financial operations role
Working knowledge of payment posting, payoff processing, and lien release procedures
Ability to manage account adjustments, recovery activity, and charge-off related documentation with accuracy
Strong written and verbal communication skills for supporting members, collection partners, and internal teams
Familiarity with general ledger reporting, account reconciliation, and resolving transaction discrepancies
Proficiency in handling multiple priorities in a deadline-driven environment while maintaining attention to detail

Job Responsibility

Administer a range of loan servicing transactions, including account modifications, restructuring updates, payment reversals, and routine payment posting within the servicing system
Respond to loan servicing questions from members and internal staff by providing timely, clear guidance and effective issue resolution
Coordinate the placement of charged-off accounts with external collection partners and prepare supporting records for recovery and legal follow-up activities
Track and apply collection-related costs and recoveries, including repossession fees, legal expenses, and other account adjustments, to maintain accurate financial records
Process recovery transactions and update applicable account reporting records, including ChexSystems status changes when obligations are resolved
Reconcile general ledger loan servicing activity, investigate variances, and address discrepancies to support strong operational controls
Handle payoff-related payments received from insurers, auto dealers, and title companies, and ensure lien or title releases are completed correctly after payoff
Manage specialized payment activity such as refunds from canceled ancillary products, trustee disbursements, and Debt Management Plan payments, while supporting additional loan servicing duties as needed

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Loan Service Specialist

We are looking for a Loan Service Specialist to support loan administration acti...

Location

United States , Lacey

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in loan administration, loan servicing, or a closely related financial operations role
Working knowledge of payment posting, payoff processing, and lien release procedures
Ability to manage account adjustments, recovery activity, and charge-off related documentation with accuracy
Strong written and verbal communication skills for supporting members, collection partners, and internal teams
Familiarity with general ledger reporting, account reconciliation, and resolving transaction discrepancies
Proficiency in handling multiple priorities in a deadline-driven environment while maintaining attention to detail
Background in loan underwriting or related lending operations is preferred
Exposure to specialized loan programs or compliance-oriented financial processes is a plus

Job Responsibility

Administer a range of loan servicing transactions, including account modifications, restructuring updates, payment reversals, and routine payment posting within the servicing system
Respond to loan servicing questions from members and internal staff by providing timely, clear guidance and effective issue resolution
Coordinate the placement of charged-off accounts with external collection partners and prepare supporting records for recovery and legal follow-up activities
Track and apply collection-related costs and recoveries, including repossession fees, legal expenses, and other account adjustments, to maintain accurate financial records
Process recovery transactions and update applicable account reporting records, including ChexSystems status changes when obligations are resolved
Reconcile general ledger loan servicing activity, investigate variances, and address discrepancies to support strong operational controls
Handle payoff-related payments received from insurers, auto dealers, and title companies, and ensure lien or title releases are completed correctly after payoff
Manage specialized payment activity such as refunds from canceled ancillary products, trustee disbursements, and Debt Management Plan payments, while supporting additional loan servicing duties as needed

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Servicing Manager

We are looking for an experienced Servicing Manager to oversee the servicing lif...

Location

United States , Grand Blanc

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
At least 5 years of experience in consumer and real estate loan servicing
Minimum of 3 years of leadership experience managing teams or servicing operations
Strong knowledge of compliance requirements related to loan servicing, including RESPA and HMDA
Experience with lien perfection, title management, lien releases, and post-closing loan activities
Solid understanding of payment processing, escrow administration, and servicing controls across collateralized lending portfolios
Ability to interpret performance data, manage risk, and improve operational accuracy within lending environments

Job Responsibility

Direct the full servicing process for consumer and residential real estate loans, ensuring smooth execution of post-funding activities through final payoff
Oversee lien and title administration to confirm collateral is properly secured, documentation is accurate, and releases are completed promptly when obligations are satisfied
Monitor servicing performance using operational and portfolio metrics, identifying trends in delinquency, accuracy, and workflow efficiency to strengthen results
Lead compliance efforts related to mortgage servicing regulations, escrow requirements, reporting obligations, complaint handling, and foreclosure-related activities
Manage escalated servicing matters by resolving member concerns, correcting operational issues, and implementing measures that reduce repeat occurrences
Supervise payment processing and escrow administration to support timely transactions, accurate account maintenance, and a positive customer experience
Guide and develop a specialized servicing team by setting expectations, reinforcing accountability, and promoting consistent service quality
Coordinate audit readiness and regulatory updates by translating new requirements into clear procedures, training, and day-to-day operational practices

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Servicing Manager

Ready to lead where accuracy, compliance, and impact truly matter? Robert Half i...

Location

United States , Grand Blanc

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's Degree is mandatory
5+ years in Real Estate Servicing
3+ years of Management experience
Strong working knowledge of lien perfection, title management, escrow, and mortgage servicing regulations
Hands‑on experience with RESPA and HMDA compliance, including audits or regulatory exams
Prior people‑leadership experience in risk‑ and compliance‑heavy environments
Ability to analyze performance metrics and improve portfolio outcomes
Comfortable working across servicing systems and operational reports

Job Responsibility

Oversee all post‑closing loan servicing activities for consumer and residential real estate portfolios, from funding through payoff
Ensure accurate payment processing, loan maintenance, and servicing updates throughout the loan lifecycle
Manage escrow administration, including analysis, adjustments, and timely payment of taxes and insurance
Ensure liens and titles are properly filed, tracked, corrected, and released for auto, RV, boat, HELOC, and mortgage loans
Identify and resolve lien and title exceptions to protect the organization’s legal interest in collateral
Implement controls and preventative measures to reduce recurring lien and title issues
Lead compliance with RESPA requirements related to escrow, servicing notices, member complaints, and foreclosure activities
Oversee HMDA data integrity, reporting accuracy, and regulatory readiness
Lead the team through audits, exams, regulatory changes, and new compliance requirements, ensuring clear rollout and adoption across the team
Oversee resolution of complex servicing issues, including escrow errors, member complaints, and foreclosure‑related escalations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Accounting Technician

The Accounting Technician position facilitates and supports accounting in suppor...

Location

United States , St. Louis

Salary:

Not provided

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

Must be able to obtain government security clearance
Operational knowledge of standard office and accounting principles, practices and procedures
Working knowledge of various accounting processes with ability to analyze financial documents and reconcile accounts
Working knowledge of accounting records management and filing processes
Skilled proficiency in the use of computers and Microsoft Office Suite (i.e., Word, Excel, Outlook, PowerPoint, etc.) with ability to quickly grasp specialized automated systems
Proficient in the use of standard office equipment such as computers, 10-key adding machines / calculators, copiers, fax machines, telephone systems and office automation systems
Organized and detail-oriented with ability to plan and accomplish goals
Excellent verbal and written communications skills
Excellent customer service skills with ability to represent company in a positive and competent manner
Solid organization skills relevant to carrying out day-to-day responsibilities with ability to manage multiple priorities

Job Responsibility

Payoffs - Posts the recapture receivable payoff. Tracks and posts payoff checks received through the lockbox. Auto Posts payoff that was received through the lockbox. Posts the recapture receivable payoff and sends the Congratulations/NSF letters to debtors
Variety of escalations issues that need to be completed immediately
Daily mail/lockbox where they open, prepares/balances the WLB batch
Receives, sorts, documents, and routes various physical lockboxes received from mail/courier
Scans and uploads various financial documents into designated systems and open appropriate task(s)
Reconcile lockboxes
Researches/identifies missing account numbers/data for various transactions
Reviews and completes documents/logs for payment processing/funds transmittal
Posts and applies financial transactions to accounts
Reviews and prepares daily/monthly reports and route as necessary

What we offer

Medical
Dental
Vision
401(K) Immediate Vesting
Company Life Insurance
Short-Term and Long-Term Disability Insurance
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

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Payoff And Special Loans Manager

Job Description

Job Responsibility

Requirements

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What we offer

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