Payments Target Operating Model, Director Job at Citi (Dublin)

Director, Payment Integrity

The Director, Payment Integrity provides strategic leadership and oversight for ...

Location

United States , Phoenix

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

10 years of experience in Payment Integrity, Special Investigation Unit, or healthcare anti-fraud
7+ years of experience in management role
2+ years of experience in Vendor Partner Oversight
contracting and vendor management of external payment vendors and/or audit firms
Demonstrated success in developing and executing enterprise-wide strategies
Bachelor's Degree in business, statistics, healthcare administration or related field of study
Intermediate PC proficiency
Intermediate skill in use of office equipment
Basic skill in word processing and presentation software
Intermediate proficiency in spreadsheet, statistical analysis, query / data mining, and business intelligence software

Job Responsibility

Develop and execute enterprise-wide Payment Integrity strategy aligned with organizational objectives and cost of care targets
Lead the design, implementation, and continuous improvement of payment integrity programs, including pre- and post-payment audits, recovery, and investigative functions
Establish and maintain governance structures, including cross-functional committees, to oversee payment integrity controls and policy development
Representing the organization in internal and external forums, collaborating with industry peers, regulatory bodies, and vendor partners to share best practices and drive innovation
Stay abreast of emerging trends, technologies, and regulatory shifts in the healthcare payment integrity space
Oversee day-to-day operations, ensuring timely, accurate, and compliant claims payment and recovery activities
Direct vendor management, including contracting, performance oversight, and strategic partnerships for payment integrity solutions
Drive automation and technology adoption to enhance payment integrity processes and reporting capabilities
Lead cost-benefit analyses to determine optimal resource allocation (internal vs. outsourced functions)
Set and monitor KPIs, SMART goals, and financial targets for payment integrity initiatives

Fulltime

Director of Strategic Finance, Payments & Platform

We are hiring a Director of Strategic Finance, Payments & Platform to serve as t...

Location

United States , San Francisco; New York City

Salary:

234000.00 - 325000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

12+ years of experience in investment banking, consulting, or buy-side investing coupled with operational experience at a fast-paced, scaling company
Experience owning budgets for major functional areas within an organization, and working with operators on day-to-day execution to hit targets
Experience building and reviewing highly complex models, specifically in payments
A strong ability to critically evaluate opportunities and risks in financials
The ability to distill complex financial data into actionable insights and effectively communicate with leadership
Attention to detail and a commitment to accuracy in financial reporting and analysis
Enthusiasm for technology and artificial intelligence
Experience with SQL or a willingness to learn

Job Responsibility

Serve as the primary strategic finance partner for Payments and Integrity Product and Engineering Teams, with direct ownership of the payments and platform fees line item on the P&L, including forecasting, variance analysis, and margin impact as volumes scale
Partner closely with Product, Engineering, and Business Development to influence payments-related decisions, including checkout design, vendor selection, and commercial deal structures, with a focus on optimizing net revenue and contribution margin
Own the end-to-end economics of payments, including processing fees, network costs, chargebacks, refunds, and fraud losses, and translate these dynamics into clear product and pricing tradeoffs
Drive payments cost optimization initiatives, including vendor negotiations, routing strategy, regional expansion tradeoffs, and tooling investments
Lead quarterly and long-range planning for the payments cost base, ensuring payments economics scale sustainably alongside new monetization models, including emerging commerce and agent-initiated transactions
Support special projects to continuously improve, automate, and scale forecasting and reporting tools, processes, and methodologies
Stay updated on market trends and competitive dynamics to refine financial strategies
Collaborate with Accounting and FP&A teams to evolve financial forecasting and reporting processes

What we offer

Medical, dental, and vision insurance for you and your family
Mental health and wellness support
401(k) plan with 50% matching
Unlimited time off and 13 company holidays per year
Paid parental leave (24 weeks paid birth-parent leave & 20-week paid parental leave) and family-planning support
Annual learning & development stipend ($1,500 per year)
Offers Equity
Relocation assistance

Fulltime

Director, Payment Integrity

The Director, Payment Integrity provides strategic leadership and oversight for ...

Location

United States , Phoenix

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

10 years of experience in Payment Integrity, Special Investigation Unit, or healthcare anti-fraud
7+ years of experience in management role
2+ years of experience in Vendor Partner Oversight
contracting and vendor management of external payment vendors and/or audit firms
Demonstrated success in developing and executing enterprise-wide strategies
Bachelor's Degree in business, statistics, healthcare administration or related field of study
Intermediate PC proficiency
Intermediate skill in use of office equipment
Basic skill in word processing and presentation software
Intermediate proficiency in spreadsheet, statistical analysis, query / data mining, and business intelligence software

Job Responsibility

Develop and execute enterprise-wide Payment Integrity strategy aligned with organizational objectives and cost of care targets
Lead the design, implementation, and continuous improvement of payment integrity programs, including pre- and post-payment audits, recovery, and investigative functions
Establish and maintain governance structures, including cross-functional committees, to oversee payment integrity controls and policy development
Representing the organization in internal and external forums, collaborating with industry peers, regulatory bodies, and vendor partners to share best practices and drive innovation
Stay abreast of emerging trends, technologies, and regulatory shifts in the healthcare payment integrity space
Oversee day-to-day operations, ensuring timely, accurate, and compliant claims payment and recovery activities
Direct vendor management, including contracting, performance oversight, and strategic partnerships for payment integrity solutions
Drive automation and technology adoption to enhance payment integrity processes and reporting capabilities
Lead cost-benefit analyses to determine optimal resource allocation (internal vs. outsourced functions)
Set and monitor KPIs, SMART goals, and financial targets for payment integrity initiatives

Fulltime

Director, Product - Provider Experience & Payments

The Director, Product - Provider Experience & Payments is a senior leader within...

Location

United States , St. Petersburg; St. Louis; Atlanta; Morristown

Salary:

153000.00 - 193800.00 USD / Year

Zelis

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
advanced degree preferred
12–15+ years of progressive product management experience, with significant experience in payments, fintech, healthcare payments, or revenue cycle technology
5+ years leading product teams within a Product & Technology organization
Proven ability to partner effectively with Product Strategy and Commercial Growth teams to drive revenue-aligned roadmaps
Demonstrated success scaling digital payment products (ACH, EFT, virtual card, or similar rails) with measurable growth outcomes
Strong understanding of provider financial workflows and healthcare reimbursement ecosystems
Experience operating in complex, cross-functional enterprise environments with high regulatory rigor
Strong analytical and financial acumen, with experience managing product performance against growth and margin targets
Excellent executive presence and stakeholder management skills

Job Responsibility

Lead the provider payments product domain within the broader Product & Technology organization
Define and execute a multi-year roadmap for ZAPP Edge/ACH+, ePC, and related provider-facing payment capabilities
Ensure product strategy aligns with technology scalability, security, compliance, and operational excellence standards
Partner with Engineering leadership to balance innovation, technical debt management, and platform performance
Partner closely with the Product Strategy team to translate Zelis Payments market strategy and competitive positioning into actionable product roadmaps
Align product investments with growth objectives
Provide product expertise to inform pricing, packaging, market segmentation, and expansion strategies
Serve as a key liaison within the Provider-centric Operating Model
Own the provider payments value proposition across digital enrollment, ACH+/EFT adoption, payment delivery, reconciliation, and reporting
Drive increased digital adoption and migration toward preferred payment rails

What we offer

401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage

Fulltime

Director, Financial Services Platforms

As the Director of Financial Services Platforms, you will be responsible for the...

Location

Canada , Toronto

Salary:

145000.00 - 182000.00 CAD / Year

FreshBooks

Expiration Date

Until further notice

Requirements

8+ years of senior leadership experience in SaaS, FinTech, or technology-enabled financial services, with accountability for business delivery and outcomes
End-to-end ownership of financial platforms or products such as payments, payroll, lending, or flexible pay-as-you-go solutions, including development, strategy, execution, and performance
Proven P&L or equivalent financial accountability, managing large, complex budgets and making disciplined investment decisions tied to growth, risk, and long-term value
Strong leadership, including experience leading business development efforts, negotiating and managing strategic partners, vendors, and external service providers
Demonstrated success leading through change, including scaling teams, transforming operating models, or navigating organizational and market complexity
Ability to operate cross-functionally at scale, partnering with Product, Engineering, Marketing, CX, Legal, and Finance to align priorities and deliver results
Executive-level communication and judgment, with the ability to influence senior stakeholders and make sound decisions in fast-moving, ambiguous environments

Job Responsibility

Develop and Implement our Financial Services Platforms Strategy: Translate the company’s strategic priorities into functional plans that drive measurable business outcomes
P&L Ownership: Develop and manage the functional operating budget, monitoring performance against key financial targets
Operational Leadership: Oversee day-to-day commercial operations to ensure efficiency, compliance, and quality of delivery
Business Development and Vendor Management: Build and manage relationships with Financial Service Platforms service providers and partners
Cross-Functional Collaboration: Partner closely with leaders across Product, Marketing, Customer Experience, and other teams to align strategies and deliver shared business results
Team Leadership: Lead, develop, and coach a high-performing commercial team
Customer-Centric Approach: Embed customer-centric thinking into all aspects of Financial Services Platforms operations
Stakeholder Communication: Provide clear and proactive communication to executive and cross-functional stakeholders

What we offer

Comprehensive health and wellness benefits
Generous time off including a flexible vacation plan
A retirement savings program or pension plan matched to your local office
Stock options for every full-time employee
Parental leave and new parent support
Annual healthy living credit
Comprehensive medical and dental benefits
Fertility and gender-affirming benefits dependent on your region
Peer Recognition Program
Employee Assistance Program

Fulltime

Director, Revenue Operations - Real Estate & Infrastructure

Crusoe is seeking a highly motivated, analytical, and detail-oriented Director o...

Location

United States , San Francisco

Salary:

230000.00 - 260000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

10+ years of experience in Revenue Operations or Deal Operations, with a heavy focus on incentive compensation design within Real Estate Development or Infrastructure
Expertise in Complex Deal Planning: Proven ability to manage bonus plans for roles involved in long-lead-time projects (e.g., land acquisition, power interconnection, and facility construction)
High-Stakes Analytical Skills: Ability to interpret complex deal data, identify trends in market pricing/capacity, and make data-driven recommendations to leadership
Technical Proficiency: Advanced Excel skills, experience with Salesforce and compensation management software
Communication Mastery: Ability to bridge the gap between "the field" (deal makers) and "operations” (finance/legal/HR)
Detail Orientation: A commitment to 100% accuracy in compensation activities, recognizing the high-value nature of infrastructure-based bonuses

Job Responsibility

Deal Strategy & Operating Rhythms: Partner with executive leadership to translate company revenue goals into scalable incentive plans, coverage models and operating rhythms
Planning & Capacity Modeling: Lead annual and quarterly planning processes including site-pipeline modeling and market prioritization for the Real Estate and EDG teams
Performance Insights: Establish and monitor KPIs, dashboards, and insights specifically for the real estate lifecycle to improve deal velocity and predictability
Incentive Design: Design, develop, and implement complex incentive compensation plans that align deal-team rewards with long-term asset value, power procurement, and project delivery milestones
Bonus Administration: Manage all aspects of the bonus process, including calculation, reconciliation, and timely payment, ensuring performance is accurately reflected against project-based targets
Systems Optimization: Manage and optimize project-tracking tools to ensure data integrity across the deal lifecycle
Cross-Functional Collaboration: Partner with Finance, HR, Legal, and Energy Development to ensure deal structures are compliant, communicated and executed flawlessly
Enablement & Documentation: Develop clear documentation for all deal-related policies and incentive plans. Provide guidance and training to the Real Estate and EDG teams to ensure transparency in how success is measured

What we offer

Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement

Fulltime

Director of Revenue Operations

Crusoe is seeking a highly motivated, analytical, and detail-oriented Director o...

Location

United States , Denver

Salary:

164000.00 - 205000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

10+ years of experience in Revenue Operations focusing on sales planning and incentive compensation design and administration, preferably within a high growth, B2B technology environment
Proven expertise in sales planning, setting territories and quotas, as well as developing, managing, and operating complex commission plans for a wide range of GTM roles
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations
Proficiency with Excel, Salesforce, and compensation management software
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
High attention to detail and a commitment to accuracy in all compensation-related activities
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Job Responsibility

Partner with executive leadership to translate company revenue goals into scalable sales plan, coverage models, and operating rhythms
Lead annual and quarterly sales planning processes including capacity modeling, territory design, quota and target setting. Partner with Sales, Finance, Marketing, and Enablement to align incentives, targets, and execution
Establish and monitor KPIs, dashboard, and insights to continuously improve sales productivity and revenue predictability. Continuously analyze and report on incentive plan effectiveness, identifying areas for improvement and recommending adjustments
Manage and optimize sales planning and compensation related systems and tools, ensuring data accuracy and process efficiency
Design, develop, and implement incentive compensation plans across the entire GTM organization (SDR, AE, Customer Success, Pre-Sales, Partner), ensuring alignment with company strategy and sales objectives
Administer and manage all aspects of the commission process, including calculation, reconciliation, and timely payment of commissions
Partner cross-functionally with GTM Leadership, Finance, HR, and Legal to ensure compensation plans are understood, executed flawlessly, and fully compliant
Develop and maintain clear documentation for all territories, quotas, and incentive compensation plans, policies, and procedures. Deliver enablement, guidance, and training to all GTM teams
Serve as Crusoe’s subject matter expert on sales planning and incentive compensation, providing guidance and support to GTM teams and leadership

What we offer

Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement

Fulltime

Director of Revenue Operations

Crusoe is seeking a highly motivated, analytical, and detail-oriented Director o...

Location

United States , San Francisco

Salary:

190000.00 - 237000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

10+ years of experience in Revenue Operations focusing on sales planning and incentive compensation design and administration, preferably within a high growth, B2B technology environment
Proven expertise in sales planning, setting territories and quotas, as well as developing, managing, and operating complex commission plans for a wide range of GTM roles
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations
Proficiency with Excel, Salesforce, and compensation management software
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
High attention to detail and a commitment to accuracy in all compensation-related activities
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Job Responsibility

Partner with executive leadership to translate company revenue goals into scalable sales plan, coverage models, and operating rhythms
Lead annual and quarterly sales planning processes including capacity modeling, territory design, quota and target setting. Partner with Sales, Finance, Marketing, and Enablement to align incentives, targets, and execution
Establish and monitor KPIs, dashboard, and insights to continuously improve sales productivity and revenue predictability. Continuously analyze and report on incentive plan effectiveness, identifying areas for improvement and recommending adjustments
Manage and optimize sales planning and compensation related systems and tools, ensuring data accuracy and process efficiency
Design, develop, and implement incentive compensation plans across the entire GTM organization (SDR, AE, Customer Success, Pre-Sales, Partner), ensuring alignment with company strategy and sales objectives
Administer and manage all aspects of the commission process, including calculation, reconciliation, and timely payment of commissions
Partner cross-functionally with GTM Leadership, Finance, HR, and Legal to ensure compensation plans are understood, executed flawlessly, and fully compliant
Develop and maintain clear documentation for all territories, quotas, and incentive compensation plans, policies, and procedures. Deliver enablement, guidance, and training to all GTM teams
Serve as Crusoe’s subject matter expert on sales planning and incentive compensation, providing guidance and support to GTM teams and leadership

What we offer

Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement

Fulltime

Payments Target Operating Model, Director

Citi

Location:
Ireland , Dublin

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2025

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