Payments Support Specialist Job at Tekmetric (Houston)

Finance Support Specialist

As a Finance Support Specialist you will be an expert on Adyen’s finance and tre...

Location

Japan , Tokyo

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience with exposure to financial products (issuing, business accounts, capital/business financing) within a Banking or Fintech environment
Strong analytical skills and interest to know more about financial products for the payments industry
Ability to get familiar with internal accounting systems
Strong commercial acumen and not afraid of being in direct contact with merchants
Ability to make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests
Excellent written and verbal communication skills both in Japanese and English
Previous exposure to environments rich in uncertainty and a track record of successfully dealing with ambiguity
Advanced level of proficiency with MS Excel

Job Responsibility

Be the first point of contact for merchants and commercial teams for financial-related issues, including reactive/proactive communication
Educate and advise merchants’ financial teams on how to best gain value from the platform, products and features
Receive and analyze merchant pain points and work closely with Finance Product and Development teams to improve or build new products to facilitate merchant’s operations

Payment Operations Specialist

As Payment Operations specialist you will be monitoring our payments engine and ...

Location

Estonia , Tallinn

Salary:

Not provided

Conclusive Financial

Expiration Date

Until further notice

Requirements

Exceptional written and spoken English
2+ years of experience in Payment Operations within a regulated environment (fintech/banking/other financial services)
Empathy for customer problems and a drive to solve their issues
You are a quick learner
Strong communicator and able to work across teams and functions
Computer literacy
Basic SQL skills

Job Responsibility

Execute daily payment operations: process incoming and outgoing transactions, assist Customer Operations with payment-related queries, and ensure timely follow-ups on operational actions
Monitor payment activity to identify discrepancies, unusual trends, or potential escalation items
Manage operational escalations from Customer Operations: troubleshoot failed or delayed payments, investigate missing funds, and coordinate offboarding or fund movement during customer closure
Define and monitor payment health metrics such as speed of acceptance/withdrawal, manual work items, and customer error rates
Maintain and enhance operational documentation payment processes, partner-specific procedures, and escalation playbooks
Contribute to incident management document incident details, coordinate with partners, and act as subject-matter expert (SME) for payment-related issues
Drive process and tooling improvements by identifying recurring issues and working with Product, Engineering, and Compliance to enhance both internal tools and customer-facing flows
Prepare and maintain training materials and onboarding content for payment operations tasks, ensuring coverage, consistency, and team growth

What we offer

A competitive startup package with stock options that vest monthly after a one-year cliff
Brand new office in Tallinn (Kalamaja)
Flexible working hours
A flexible approach to working remotely - 2 remote days per week allowed
Private health insurance
All the usual office facilities, including free tea, coffee & snacks
Dog-friendly office
Bike parking and showers

Customer Support Specialist

We are looking for a motivated and detail-oriented Customer Support Specialist t...

Location

United States , Blaine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience with CRM and ERP systems, such as Microsoft Dynamics
Strong background in customer service and administrative support, with at least 2 years of relevant experience
Ability to work independently and effectively manage high volumes of tasks and inquiries
Strong organizational skills and attention to detail to ensure accurate scheduling and data management
Excellent communication skills, both written and verbal, for interacting with customers and team members
Familiarity with industry-specific software and tools is highly preferred
Proficiency in data processing, email correspondence, and compliance-related tasks

Job Responsibility

Schedule and coordinate installation appointments, ensuring jobs are organized efficiently and completed on time
Review pending installations, verify product arrivals, and confirm labor requirements are in place
Monitor and manage the installation pipeline daily, ensuring updates and job closures are handled promptly
Prepare and organize all necessary paperwork for installation crews to ensure seamless project execution
Assign installation crews to projects based on their relevant skills and availability
Track and manage inventory, providing accurate estimated arrival times to customers and stakeholders
Address and resolve customer concerns to maintain high levels of satisfaction
Process payments and funding for completed jobs, adhering to company standards and protocols
Utilize CRM and ERP systems, including Microsoft Dynamics, to manage data entry and maintain accurate records
Perform additional administrative tasks as assigned to support operational efficiency

What we offer

medical, vision, dental, life and disability insurance, 401(k) plan

Fulltime

Payment Operations Specialist

Dive into the world of payments here at Easygo, with a curious mind and a vigila...

Location

Australia , Melbourne

Salary:

Not provided

Easygo Gaming

Expiration Date

Until further notice

Requirements

Dynamic ability to adapt within an extremely fast-paced working environment
Critical thinking/problem-solving capabilities
High-level communication skills
Stakeholder management/engagement capabilities
Strong analytical skills with experience in evaluating payment conversion rates and costs
Familiarity with a variety of online payment aggregators, platforms, and gateway services
Ability to strategise and implement payment and fraud systems on a global scale
Proficiency with Microsoft Excel

Job Responsibility

Payment Monitoring & Issue Resolution: Monitor customer deposits and withdrawals to ensure uptime, accuracy and speed. Identify, investigate, and resolve payment-related issues, ensuring minimal disruption to customers
Payment Journey Optimisation: Collaborate internally and externally to improve deposit and withdrawal experience and performance, troubleshoot technical issues, and suggest improvements to streamline payment processes
Payment Support: Provide expert assistance to customer support and payment support regarding payment issues, including transaction disputes, failed or missing payments, and general deposit and withdrawal-related inquiries
Data Analysis & Reporting: Track payment trends, monitor transaction data for anomalies, and generate reports to help optimise payment strategies. Analyse payment success rates, transaction volume, and customer feedback to identify areas of improvement
Vendor & Partner Management: Liaise with third-party payment processors and service providers to resolve issues, and ensure high deposit and withdrawal acceptance rates
Process Improvement: Continuously assess and implement process improvements, both within the team and in collaboration with other departments, to improve payment processing efficiency and customer satisfaction
Documentation & Training: Develop and maintain documentation for payment processing workflows, troubleshooting guides, and operational procedures. Train new team members on payment systems and processes

What we offer

In-house baristas serving free coffee, tea, fresh juices, and smoothies
Daily catered breakfast and regular company-wide events
Snack walls and drink fridges on every floor
Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
Access to our Employee Assistance Program for you and your loved ones
9,000+ courses on our Learning & Development platform
One paid volunteer day per year
Weekly Wednesday massages by professional masseuses
Team budgets for lunches and activities to celebrate achievements
Social sports teams and participation in Corporate Games

Fulltime

Inside Sales Support Specialist

Join Our Team as an Inside Sales Support Specialist at Signarama! Are you passio...

Location

United States , Pittsburgh

Salary:

18.00 - 25.00 USD / Hour

Signarama Alexandria

Expiration Date

Until further notice

Requirements

Strong proficiency in computer operations, including Windows Office and POS systems
Excellent command of the English language with strong spelling, grammar, and proofreading skills
Understanding of basic sales and telemarketing principles
Exceptional communication and customer service skills
Ability to stand for extended periods and manage frequent computer use

Job Responsibility

Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process
Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities
Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion
Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance

What we offer

401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Professional Development Opportunities
Dynamic and Supportive Work Environment
Healthcare, 401K & Profit Sharing

Fulltime

Inside Sales Support Specialist

Join Our Team as an Inside Sales Support Specialist at Signarama! Are you passio...

Location

United States , Pittsburgh

Salary:

18.00 - 25.00 USD / Hour

Signarama Alexandria

Expiration Date

Until further notice

Requirements

Strong proficiency in computer operations, including Windows Office and POS systems
Excellent command of the English language with strong spelling, grammar, and proofreading skills
Understanding of basic sales and telemarketing principles
Exceptional communication and customer service skills
Ability to stand for extended periods and manage frequent computer use

Job Responsibility

Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process
Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities
Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion
Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders
Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance

What we offer

401(k)
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Profit sharing
Professional Development Opportunities
Dynamic and Supportive Work Environment

Fulltime

Cross Border Payments Product Specialist

We are looking to hire an outstanding Product Manager within the Cross Border Pa...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive experience (over 10 years) in product management in the financial services space, specifically within Cash Management or Payments
demonstrated expertise in cross-border payments, strong understanding of correspondent banking and key FMIs across Asian markets
proven track record of driving significant business growth, managing large-scale product initiatives, and achieving commercial success
experience in structuring and executing complex, high-value client deals and a strong understanding of the sales cycle for institutional products
exceptional ability to understand client needs, identify commercial opportunities including using data, and negotiate complex deals
tech savvy and in-depth knowledge of payment rails (e.g., SWIFT, APIs, real-time payment networks), payment processing technologies, and operational best practices in a high-volume time-sensitive processing environment
strong financial acumen with experience managing P&L, forecasting, and driving revenue optimization for a product line
experience operating within a highly regulated environment, with a strong understanding of compliance and risk management within payments.

Job Responsibility

Drive the WorldLink product strategy for the Asia clusters and product solutioning of complex deals
provide product expertise and related support for key WorldLink deals across the entire sales cycle, implementation, and ongoing client satisfaction
work with Sales/Coverage teams to identify opportunities and build client pipelines, target ecosystems and new cross currency flows that leverage WorldLink capabilities
manage and influence the end-to-end product lifecycle, champion innovative features, simplify processes and develop new capabilities to ensure a robust and competitive offering
drive key KPIs, P&L, and operational metrics to ensure targets are met or exceeded across the clusters
develop, influence and drive key internal and external stakeholder relationships to drive WorldLink growth, adoption, and seamless implementation
maintain deep expertise in the cross-border payments landscape, competitive dynamics, and emerging trends
leverage insights to inform strategy, identify growth, and position Citi as a market leader
appropriately assess risk when business decisions are made and apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Fulltime

PE Support Specialist

We are looking for a detail-oriented and reliable Private Entrepreneur (PE) Supp...

Location

Poland , Warsaw

Salary:

Not provided

ENAVATE

Expiration Date

Until further notice

Requirements

Proven experience working with Polish B2B contractors
Experience with the Infakt accounting platform
Strong understanding of Polish PE laws, ZUS, PIT, VAT, and typical tax regimes for sole proprietors
Ability to explain complex regulations clearly and patiently
Solid communication skills in Polish and English
Strong organizational skills, reliability, attention to detail, and ability to work independently
Comfortable working in a fully remote environment

Job Responsibility

Providing end-to-end administrative and accounting support for Polish JDG (18 team members on JDG-ryczałt, 4 on JDG-skala podatkowa)
Preparing, issuing, and sending invoices
Managing the calculation and proper documentation of foreign-exchange differences
Tracking and processing business expenses
Providing support in preparing and submitting VAT UE and VAT-7 filings, mandatory reports to ZUS, monthly advance payments for personal income tax and annual tax declarations (PIT-28, PIT-36)
Keeping team members informed about legislative changes relevant to their activities
Providing guidance on the procedures and deadlines for submitting updates to CEIDG when required
Monitoring and communicating the rules and deadlines for transitioning to new ZUS relief programs
Acting as a trusted advisor to our Polish B2B contractors in tax-related matters

What we offer

Competitive health insurance, wellness programs, and mental health resources
Flexible working hours
Access to a range of training programs, workshops, and reimbursement for certifications and courses
Unlimited paid time off (PTO)
Team member recognition programs

Payments Support Specialist

Tekmetric

Location:
United States , Houston

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Location:United States , Houston

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

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Job Posted:
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