Payments Specialist

• Responsible for processing client payment transactions in a timely manner, to meet cut-off times, and managing any exceptions
• Processing payment returns in relation to non-accepted payments, received outside of business risk appetite
• Setting up new beneficiary payment instructions
• Ensuring all intra company treasury payments are processed and settled on time
• Ensuring that processes and procedures relating to payments are adhered to
• Working cooperatively with peers and other departments, keeping appropriate individuals informed at all times
• Conducting root cause analysis and providing ongoing recommendations / solutions to improve processes and efficiencies
• Undertaking any other reasonable duties / projects which may be required from time to time

• Attention to detail and an understanding of risk
• Knowledge and practical experience of MS Office (Word, Excel and Outlook)
• Good organisational and time management skills
• Excellent telephone manner
• Good communication and interpersonal skills
• The ability to work as part of a team
• Numeracy and literacy skills
• Practical experience of MS Office (Word, Excel and Outlook)

Previous relevant experience in a payments role / financial services environment

• 25 days holiday per year + your birthday off
• Opportunities for progression, development and learning new skills - £250 towards the cost of learning & development
• Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere
• GetActive with Aviva - Health and Wellbeing discounts on services and products
• Interbank currency rates on travel money and international transfers
• Bupa Private Healthcare
• Free Eye Test and £50 up to the cost of glasses
• EAP Service - Mental Health Services
• Life Assurance Policy - x3 annual salary
• Contributory pension scheme
• Cycle to Work Scheme
• Season Ticket Loans
• Enhanced Parental Policies
• Complimentary tea, coffee, soft drinks and fruit