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We are looking for an experienced Analyst to join our Payments Risk Operations team. This role is ideal for professionals who excel at navigating complex cases, managing high-stakes long-term projects, and balancing compliance requirements with a customer-centric mindset. In this role you will be contributing to our sustainable business growth, ensuring that both Adyen and its customers remain aligned with Payment Networks’ regulations and our internal risk appetite. You will act as a strategic partner to our global customers, educating them on compliance landscapes while proactively identifying and mitigating emerging threats across the full payment ecosystem.
Job Responsibility:
Work across both the acquiring and issuing domains, applying network rules and risk principles holistically to support end-to-end payment flows
Take ownership of risk mitigation by championing a proactive risk culture within the first line of defense
Stay up to date on Payment Network requirements and Adyen’s product evolution
Translate updates into operational strategies and provide expert guidance to both customers and internal stakeholders
Design and implement scalable processes to monitor our customers’ portfolio
Systematically drive process improvements to ensure that high-quality outcomes and risk mitigation scale alongside our business growth
Manage non-compliance notifications from networks by collaborating with customers, Account Management, Product and Partnerships teams
Partner with internal stakeholders to establish risk strategies that support our global expansion and long-term business goals
Act as a subject matter expert on PCI DSS
Manage data security incidents from a scheme perspective and handle complex inquiries
Navigate the global payment landscape by deeply understanding our technical infrastructure and how complex products interact
Requirements:
3+ years of experience in a fast-paced environment
experience in acquiring or issuing is a significant plus
detail-oriented and organized
ability to use data to solve critical problems
sound judgment and flexibility
ability to navigate ambiguity
ability to thrive in environments with minimal supervision
solid understanding of Network rules and the payments landscape (or the curiosity to master them quickly)
ability to translate complex compliance and network requirements into clear, actionable steps
excellent people skills
ability to build strong relationships with stakeholders across different cultures, disciplines, and seniority levels
customer-first lens
comfortable stepping into a Project Manager role when collaborating with cross-functional teams