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Payments Product Manager

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Vodafone

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Location:
Tanzania, United Republic of , Dar Es Salaam

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Drive and oversee the successful delivery of M-Pesa’s strategic payment collection projects, ensuring they are completed on time, within budget, and meet all defined scope and quality standards.

Job Responsibility:

  • Lead the definition of project scope, objectives, approach, governance structures, controls, and acceptance criteria in alignment with business goals
  • Facilitate project definition workshops, trainings and prepare comprehensive Project Initiation Documents
  • Develop detailed project plans outlining activities, milestones, deliverables, resource requirements, and ownership
  • Oversee the facilitation and documentation of business requirements in collaboration with key stakeholders
  • Monitor and manage financial performance against budget throughout the project lifecycle
  • Act as the primary liaison between M-Pesa and the client, ensuring seamless communication and coordination across business and technical teams
  • Manage and nurture the relationship, providing regular updates to the client while ensuring that key feedback and action points are effectively communicated back to M-Pesa Limited for timely resolution and follow-up
  • Serve as the bridge between M-Pesa and the partner, ensuring alignment on project goals, expectations, and deliverables, while managing any issues that arise and ensuring mutual satisfaction
  • Provide strong leadership and direction to cross-functional project teams, ensuring alignment with project objectives
  • Maintain high levels of stakeholder engagement and ensure effective communication throughout all project phases, balancing competing demands for scope, time, cost, quality, risk, and benefits
  • Team management including taking corrective action as needed
  • Enforce project quality standards, contractual obligations, and performance expectations
  • Establish and execute daily station/site inspection schedules to maintain oversight and accountability
  • Facilitate structured quarterly project continuity workshops to document lessons learned and drive continuous improvement
  • Proactively identify, document, and manage project risks, issues, dependencies, and assumptions, ensuring timely escalation and resolution

Requirements:

  • Advanced understanding of project best practices and methodologies
  • Ability to communicate effectively with top management while presenting progress status, risks, issues or when motivating for project resources
  • Analytical and problem-solving skills
  • Stakeholder engagement & Strong interpersonal and communication skills
  • Tech Savy skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
  • Bachelor’s degree in Business Administration, Project Management, Finance, IT, or related field (Master’s preferred)
  • Minimum of 5 years’ experience in managing large-scale public service or revenue collection projects
  • Vast experience in Transportation sector i.e Air, Water, Rail, Busses etc
  • Proven experience in stakeholder engagement, contract management, and team leadership
  • Strong understanding of automated fare collection systems, smart card technologies, and financial reconciliation
  • Excellent communication, analytical, and problem-solving skills
  • Leadership and team coordination
  • Financial acumen and accountability
  • Technological proficiency (especially in payments systems)
  • Risk and compliance management
  • Strategic planning and execution
  • Stakeholder relationship management

Additional Information:

Job Posted:
January 21, 2026

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