Payments Product and Portfolio Execution Lead, Citi

Citi

Location:
India, Mumbai ▼
Pune

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Citi is seeking a highly experienced and driven Senior Vice President (SVP) to be part of the team leading the Payments Modernization strategy across the Asia South and JANA clusters. This critical role will be part of the team spearheading the execution of the OnePay Modernization program, collaborating with business, technology, and operations partners to transform our payments landscape. This individual will be responsible for setting the strategic direction, driving implementation, and managing a high-performing team to achieve ambitious business objectives. The ideal candidate possesses a deep understanding of the payments industry, including ISO messaging standards, competitive landscape, and emerging technologies like AI/ML.

Job Responsibility:

define and champion the product vision, strategy, and roadmap for Payments Modernization within the assigned clusters, aligning with the overall Services business strategy
conduct thorough market analysis, identifying opportunities and customer needs to inform regional market strategies and solutions
collaborate with OnePay Design Leads and cross-functional teams to determine the optimal approach for implementing the functional strategy
own the 3-5 year product portfolio roadmap, leveraging company-wide assets and driving necessary resource allocation
develop and execute a 'test and learn' roadmap to validate product portfolio decisions
explore innovative ideas and solutions beyond the current product/service offering
translate strategic goals into actionable product requirements and user stories
prioritize and manage the product roadmap, ensuring alignment with business objectives and market demands
partner closely with engineering teams throughout the development lifecycle, from requirements gathering to implementation and validation
conduct gap analysis between current and future state product offerings, identifying areas for improvement and innovation
proactively identify and resolve cross-project dependencies and roadblocks
analyze, manage, iterate, and track the performance of features post-launch, optimizing for user experience and business impact
participate in agile ceremonies, including sprint reviews, retrospectives, and release planning
lead and mentor multiple teams, fostering a culture of collaboration, innovation, and high performance
manage all aspects of team performance, including hiring, training, performance evaluations, compensation, and disciplinary actions
oversee budget planning and allocation for the Payments Modernization program
effectively communicate and negotiate with internal stakeholders at all levels, including senior management
build strong relationships with external partners and vendors as needed
effectively influence and align stakeholders across different functions and departments
ensure adherence to all applicable laws, rules, and regulations related to payments and data privacy
proactively identify and mitigate risks, safeguarding Citigroup, its clients, and assets
promote a strong culture of compliance and ethical conduct within the team

Requirements:

10+ years of relevant experience, including 5-7+ years in a managerial capacity
proven track record of success in the payments industry, with a deep understanding of ISO messaging standards and competitive landscape
experience working in a regulated environment with a focus on privacy and security
experience with AI and ML technologies is highly desirable
demonstrated ability to lead and manage teams through organizational and cultural change
expertise in Design Thinking methodology and practical experience applying it to product development
strong understanding of consumer product development and a passion for emerging technologies
excellent communication, negotiation, and interpersonal skills
bachelor's degree or equivalent experience
master's degree is good to have

Nice to have:

experience building developer-focused tools and platforms
experience with Agile methodologies and tools

Additional Information:

Job Posted:
August 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Payments Product and Portfolio Execution Lead