Payments Optimization Expert Job at Blackbaud

Payments Optimization Manager

We are looking for an experienced Optimization Manager (OM) to join our Performa...

Location

Japan , Tokyo

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

Ideally 8+ years of experience in Risk & Fraud Prevention, Payment Performance, Data Analytics, Technical Account Executive or a similar role within the payments or fintech industry
Strong stakeholder management skills, engaging with customers and cross-functional teams to define needs and drive impact
Ownership and entrepreneurial mindset, with the ability to prioritize and drive execution independently
Business proficiency in verbal and written communication skills (English & Japanese), able to present insights and synthesize complex topics clearly to a technical and non-technical audience
Comfortable working in a fast-paced, cross-functional environment with global teams and international customers
Strong knowledge of the regional payment landscape including staying current on Card Network Scheme Rules, local regulations and payment adoptions. Is able to effectively communicate the importance of risk management in payments optimization
High level of self-motivation and always looking for ways to improve and make our processes more efficient
Strong data analysis and correlation skills with ability to work through complex and unfamiliar data sets

Job Responsibility

Partner with commercial teams: Showcase Adyen’s value proposition and drive adoption within commercial environments and merchant facing communications
Leverage data-driven insights: in collaboration with Data Analysts to inform merchant conversations
Lead discussions: Hold expertise on leading discussions at a high level with existing and prospective customers , equipping commercial teams with tools and training to enhance their merchant engagements
Act as a payment optimization expert: SME in payment optimization strategies (e.g. risk & fraud prevention, conversion uplift, cost efficiencies) and be a go-to expert for both internal teams and external clients
Deploy sophisticated optimization playbooks: Analyse across Adyen’s customer portfolio using existing tools
Drive insights-led optimisation strategies: Leverage data-driven insights and analytical tools by running analysis on payment datasets to identify opportunities for performance improvement and risk mitigation across our merchant portfolio
Upselling Adyen’s Products: Identify opportunities to introduce and drive adoption of Adyen solutions (such as Protect and Uplift) by bridging the gap between customers and product teams, ensuring that key customers maximize their performance potential
Deliver scalable analytical solutions: Build and maintain analytical frameworks, dashboards, or tools that can be used across teams. Confidently manage and interpret large data sets to generate actionable insights that deliver value to both internal stakeholders and merchants
Lead with autonomy and global perspective: Operate independently with a strategic, global view — providing consultative guidance to high-value customers and collaborating closely with cross-functional teams
Support team operations: Assist with various tasks to help keep the Performance Optimization team running smoothly

Senior Production Support Analyst - Payments (Assistant Vice President)

We are seeking a seasoned and highly motivated Senior Production Support Analyst...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-7+ years of experience in a production support role
Strong hands-on experience with SQL (e.g., SQL Developer) and MongoDB (e.g., Compass)
Demonstrated expertise with enterprise monitoring tools, specifically ITRS Geneos and/or Grafana
Deep experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow
Proven ability to lead a technical team, manage schedules, and handle escalations
Exceptional communication and interpersonal skills, with the ability to command a room and articulate complex technical issues to diverse audiences, from engineers to C-level executives
Proficiency with standard corporate communication channels including Outlook and Microsoft Teams
Superior analytical and problem-solving skills, with a track record of driving root cause analysis for complex issues
A self-motivated leader with a strong sense of ownership, eager to drive initiatives and perform with composure under pressure

Job Responsibility

Lead, mentor, and manage a team of production support analysts, fostering a culture of excellence and continuous improvement
Manage team schedules, on-call rotations, and performance to ensure 24/7 coverage and optimal team effectiveness
Act as the primary point of command for major incidents and escalations from various stakeholders, including senior leadership and key clients
Drive complex investigations across multiple technical and business teams, ensuring accountability and swift progress toward resolution
Own and manage the communication flow during critical incidents, providing clear, timely, and regular updates to all stakeholders, including executive leadership
Serve as a senior technical point of contact for clients on significant issues, expertly handling escalations and reinforcing confidence
Proactively oversee the monitoring of end-to-end payment flows, using tools like ITRS Geneos and Grafana, to anticipate and prevent issues
Utilize deep analytical skills to identify systemic issues, recurring trends, and opportunities for strategic improvement, driving initiatives to enhance system stability
Ensure the team creates and maintains clear, comprehensive documentation for all processes, issue resolutions, and system knowledge, establishing best practices

Fulltime

Senior Full Stack Software Engineer

This is Adyen Adyen provides payments, data, and financial products in a single...

Location

United States , San Francisco

Salary:

198000.00 - 293000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

Deep proficiency in JavaScript and modern web development, including React.js, Node.js, with demonstrated expertise in software design, debugging, automated testing, performance optimization, and building production-grade applications at scale
Knowledge of Salesforce B2C Commerce development, including SFRA, PWA, Script API, OCAPI, SCAPI and headless architecture, Salesforce’s B2C data model, API Integration & CRUD Operations: Expertise in RESTful APIs and GraphQL
Proven expertise in modern software delivery practices, including GitHub Actions and workflows, CI/CD pipelines, code quality and security gates (e.g., SonarQube/SonarCloud), automated testing with Jest and Playwright, and publishing and maintaining production-grade packages and applications
Strong track record in integration design, performance optimization, and architecture, backed by robust JavaScript engineering and problem-solving capabilities
Drove a significant reduction in time-to-market by embedding AI-assisted development tools into the team's software delivery lifecycle
Architected robust and scalable integrations with a meticulous focus on data consistency, edge case considerations, error-handling mechanisms, and platform-specific constraints

Job Responsibility

Design, build, debug, and evolve complex integrations that balance technical excellence, business impact, and long-term maintainability
Take ownership of the full software delivery lifecycle—from design and implementation to code reviews, testing, deployment, and ongoing maintenance
Apply an open-source engineering mindset to large-scale codebases, championing software craftsmanship, thoughtful API design, robust testing, and collaborative development practices
Own critical and non-critical production incidents end-to-end, leading cross-functional response efforts, coordinating stakeholders, and driving clear communication to ensure swift resolution and continuous learning
Collaborate with engineering and product leadership to identify high-impact opportunities, influence strategic priorities, and shape the long-term vision
Partner closely with Operations teams to uncover merchant pain points and deliver elegant solutions that empower Adyen customers and enable seamless payment experiences
Drive sound technical decision-making by leveraging deep knowledge of software architecture, design patterns, and anti-patterns
Showcase product capabilities through technical demonstrations for internal stakeholders, partners, and customers, translating complex concepts into clear business value
Serve as the go-to subject matter expert for the plugins ecosystem, providing technical guidance and helping teams navigate complex challenges
Create and maintain high-quality technical and functional documentation, and lead knowledge-sharing initiatives and training sessions to enable teams across the organization

Fulltime

Payment Implementation Specialist

As a Payment Implementation Specialist, you will own the commercial and operatio...

Location

Germany , Berlin

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

Proven experience in the e-payment ecosystem, ideally in a role such as Payment Operations, Technical Account Management, or Implementation Management
In-depth knowledge of acquirer management, with a strong preference for experience with Payone and Elavon
Experience leading technical rollouts or IT projects
Strong understanding of the technical and business aspects of payment systems (APIs, terminals, settlement)
Excellent communication skills with the ability to explain complex technical topics clearly and concisely
You must be fluent in both German C1/Native and English C1 is required

Job Responsibility

Manage the end-to-end implementation project for new payment solutions, ensuring a smooth and timely rollout for our city partners
Act as the primary commercial point of contact for cities, parking operators, and payment partners (acquirers) throughout the entire implementation journey
Steer the relationship and deliverables with our external service providers, including our acquiring partners, to ensure seamless collaboration
Ensure a successful go-live by coordinating final acceptance testing and managing the transition to our operational teams
Coordinate with internal and external technical experts to troubleshoot implementation roadblocks and ensure operational readiness
Contribute to the evolution and optimization of implementation processes as the function continues to scale
Manage a portfolio of multiple concurrent implementations across Germany and Europe
Coordinate and finalize contractual agreements and support commercial negotiations within predefined pricing frameworks

Fulltime

Data Governance Foundation Senior Analyst

Are you looking for a career move that will put you at the heart of a global fin...

Location

Poland , Warsaw

Salary:

151920.00 - 258680.00 PLN / Year

Citi

Expiration Date

Until further notice

Requirements

4+ years relevant experience in a Data Governance, Data Management or related area
Strong project management skills
Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Ability to anticipate and balance the needs of multiple stakeholders, while monitoring tight deadlines or unexpected requirement changes
Ability to communicate effectively
Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint)
Bachelor’s/University degree or equivalent experience required

Job Responsibility

Serve as a trusted subject matter expert within Banking, specifically Wholesale Lending for planning and analysis of project deliverables and processes, liaising with multiple teams
Utilize knowledge in the following areas: Accounting/Financial Reporting, Regulatory Reporting (e.g. Capital, Liquidity, etc.), Trade Lifecycle, Credit Agreements & Facility
Build and nurture strong relationships with key stakeholders across the organization, facilitating seamless execution through effective meetings and communication
Proactively identify, assess, and mitigate project risks and issues, proposing innovative solutions and ensuring timely delivery of complex data projects
Champion data quality, lineage, and governance frameworks, independently conducting analyses to develop robust business requirements, manage data issues, and define data quality rules
Analyze banking and financial data (deposits, credit/debit cards, payments, etc). Write complex SQL queries, profile data, and support data modeling. Collaborate with SMEs, Data Architects, Product Owners, and technical teams to deliver data-driven solutions
Consult with end users to support defining, and/or integrating processes to align with the enterprise Data Governance roadmap and/or Data Risk and Control framework and taxonomy
Provide technical knowledge to ensure efficient design, development, and implementation of complex projects
Leads system change process from requirements through implementation
Applies good understanding of concepts and procedures within own business analysis area to resolve issues

What we offer

Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave
statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform

Fulltime

Principal Engineer - Director

We are shaping the future of financial technology. Why not join us and make it h...

Location

United States , Whippany

Salary:

220000.00 - 300000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Expert-level proficiency in modern Java (Java 17+), Spring Boot, and Spring Cloud within large-scale, mission-critical banking environments
Proven experience designing and operating high-volume corporate banking platforms (payments, cash management, trade finance, liquidity, treasury)
Strong command of distributed systems, event-driven architectures, APIs, data consistency, and streaming technologies (e.g. Kafka)
Demonstrated leadership in enterprise and solution architecture, including microservices, cloud-native design, and legacy modernisation
Ability to make and defend complex architectural trade-offs balancing performance, resilience, speed, risk, and regulatory compliance
Deep understanding of security, risk, and regulatory controls, with security embedded across design, development, and deployment
min 15 years experience

Job Responsibility

Provision of guidance and expertise to engineering teams to ensure alignment with best practices and foster a culture of technical excellence
Contribution to strategic planning by aligning technical decisions with business goals, anticipating future technology trends, and providing insights to optimize product roadmaps
Design and implementation of complex, scalable, and maintainable software solutions, considering long-term viability and business objectives
Mentoring and coaching to junior and mid-level engineers to foster professional growth and knowledge sharing, elevating the overall skillset and capabilities of the organization
Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development
Innovation within the organization by identifying and incorporating new technologies, methodologies, and industry practices into the engineering process

What we offer

medical, dental and vision coverage
401(k)
life insurance
other paid leave for qualifying circumstances
Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Senior Business Analyst

We are seeking a highly accomplished Senior Business Analyst for an enterprise-l...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

August 04, 2026

Requirements

Agile Methodology Depth: Extensive experience operating within structured Agile project environments, maintaining backlogs, and running iterative sprint cycles
DevOps Tooling Acumen: Direct, practical experience utilizing Azure DevOps for documenting requirements, mapping user stories, and managing delivery timelines
Requirement Articulation: Proven track record of writing clean, unambiguous user stories and technical requirements with a demonstrated ability to explain implementation logic effectively to developers
Enterprise Architecture Mastery: Minimum of 10 years of experience creating high-level enterprise architecture documentation, including explicit mastery over the Zachman Framework
Specialized System Insight: In-depth knowledge of digital vehicle and dealership registration programs, automated mailing modules, and integrated payment gateway platforms
Architectural Diagramming: Expert-level capability in producing structural logical and physical artifacts, deployment models, sequence diagrams, and use cases
Systems Design Principles: Solid understanding of service-oriented architecture (SOA) design patterns, programming concepts, data modeling, and data flow structures
Accessibility Compliance: Comprehensive knowledge of digital web accessibility standards, holding an in-depth understanding of WCAG 2.0 and AODA compliance levels for front-end portals
Public Sector Acumen: Prior experience delivering I&IT business analysis services, gating matrix approvals, and project assessments within a structured public sector framework or corporate government setting
Consultative Expertise: Elite relationship management, negotiation, and consultation skills, with a track record of building alignment across diverse technical squads and corporate stakeholders

Job Responsibility

Business Assessment & Scoping: Lead and conduct business analysis activities across varying levels of detail to evaluate enterprise problems, optimize service delivery models, and determine appropriate I&IT solutions
Agile Requirements Engineering: Formulate clear, well-defined user stories and functional specifications, bridging communication gaps to explain complex requirements simply to the development team
Backlog & Sprint Management: Utilize enterprise backlog tools to structure, prioritize, and manage project user stories, tasks, and agile delivery metrics
Architectural Artifact Production: Design and maintain core enterprise architecture blueprints, including logical and physical deployment models, sequence diagrams, data flow diagrams, context models, and wireframes
Stakeholder Facilitation: Plan, lead, and facilitate interactive requirement-gathering sessions, JAD workshops, stakeholder interviews, and mock-up reviews with cross-functional business units and subject matter experts
Strategic Planning Documentation: Research, analyze, and build complete business cases, cost-benefit analyses, feasibility studies, executive presentations, and concise briefing notes
Compliance & Governance: Guide projects through corporate checkpoint frameworks, formal gating matrices, Architecture Review Boards (ARB), and technical compliance evaluations
Security & Privacy Engineering: Conduct thorough assessments regarding system security and data privacy parameters, supporting the creation of Threat Risk Assessments (TRA) and Privacy Impact Assessments (PIA)
Validation & Traceability: Establish clear project performance measures, compile requirement traceability matrices, and monitor implementation progress to resolve active technical constraints

Cash Management Sales Officer

The Cash Management Sales Officer is a strategic professional who closely follow...

Location

Brazil , São Paulo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years commercial banking experience, preferably within roles of increasing responsibility
Undergraduate business degree, advanced degree is preferred
Proven track record of initiating, executing and growing complex client relationships
Strong knowledge of cash management markets across LATAM, United States and European Union, including deep understanding of payment methods, bank reconciliation processes and liquidity structures such as cash pooling
English fluency is required
Spanish fluency is a plus

Job Responsibility

Responsible for actively calling on clients in partnership with RMs to deepen relationships, proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with Citi's value proposition
Drives innovation on the solutions we provide clients while structuring deals to balance risk and reward
Serves as strategic advisor to RM and Client
Acts as a subject-matter expert on international cash management practices across LATAM, U.S. and EU, advising clients on payments, reconciliation and liquidity management solutions (including cash pooling)
Applies deep knowledge of regional cash management practices (LATAM, U.S. and EU) to design client solutions, including payment methods, bank reconciliation processes and liquidity optimization structures such as cash pooling
Shares knowledge with other sales consultants and junior staff
Provides input on business strategy and executes on initiatives
Ensuring compliance with regulatory requirements and Citi's policies / guidelines at all times
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

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Payments Optimization Expert

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