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We are seeking a highly accomplished and dynamic individual to join the Payments Transformation Team, a critical function supporting Global Payments Operations. This pivotal role is essential for driving operational efficiency and effectiveness. As part of the Ops Productivity, Strategy, and Investment Planning team, the person will need to ensure robust governance, timely communication, and strategic alignment across our initiatives.
Job Responsibility
Drive Payments programs through collaboration with Operations, Product, and Technology, fostering strong relationships for successful delivery
Simultaneously manage multiple complex projects
Continuously evaluate and improve program performance against objectives
Ensure the program effectively contributes to meeting and exceeding technology delivery plans
Proactively identify and mitigate project risks
Apply best practice PMO methodology to develop tailored project plans, delivering desired outcomes within budget and adhering to CPMC guidelines
Generate clear and concise activity, progress, and management reports
Utilize productivity forums and sub-forums, to provide clear and timely updates to Senior Management Team and document minutes the calls effectively
Partner effectively with diverse teams across geographies and functional areas
Demonstrate leadership and the ability to operate independently, making informed decisions
Communicate program status, issues, risks, and their disposition to stakeholders
Act as a challenger to the change management workstream, ensuring investments align with growth areas
Requirements
Bachelor's degree in a related field (e.g., Business Administration, Engineering, Information Technology)
Master's degree preferred
Project Management Certification preferred
Proven track record of successfully delivering complex operational productivity programs
Strong understanding of Agile methodologies and experience of Agile transformation programs
Proficient with current AI tools and an awareness of emerging industry trends
Excellent communication, interpersonal, and presentation skills
Ability to influence and collaborate effectively with cross-functional teams and senior leadership