Payments Operations Executive Job at HSBC

Senior Payments Operations Manager

As Senior Payments Operations Manager for Procedures, Standards & GTM Readiness,...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in payments, fintech, or financial services, with a focus on operations, enablement, or process management
Proven success in building and scaling operational payment processes across complex, cross-functional organizations
Deep understanding of pay-ins, payouts, operational workflows, forecasting, and exception management, including regulatory, compliance, and policy requirements
Demonstrated ability to translate strategy and policy into actionable, scalable operations
Strong collaboration and stakeholder management skills across Product, Risk, Compliance, Finance, and Operations teams
Analytical and structured thinker with a bias for execution and continuous improvement
Excellent communicator, able to simplify complex concepts and influence effectively across all levels of the organization

Job Responsibility

Operational Enablement & Execution: Partner cross-functionally to operationalize core workflows for Airbnb’s payments platform—including third-party payments, unpaid payouts, blocked third-party payments, dormant accounts, liens, garnishments, and escheatment—ensuring each has clear ownership, documented processes, appropriate tooling, and reliable execution with defined performance metrics and SLAs
Collaborate cross-functionally with Product, Risk, Compliance, Partnerships, Treasury, Customer Support, FP&A, and regional teams to align on workflow design, tooling needs, volume projections, resource planning, and budgeting
Balance control and experience, ensuring operational processes meet policy, risk, and compliance requirements while minimizing friction for guests and hosts
Identify and implement optimization opportunities across money-movement operations, leveraging automation, AI, and data insights to improve accuracy, speed, and scalability
Close ownership gaps by establishing clear accountability, measurable SLAs, and consistent global execution standards
Develop playbooks, procedures, and escalation paths that define how payments operations are executed and governed across markets and teams
May eventually lead directly or indirectly a team of people to enable and execute operations
Policies, Procedures & Standards: Define and maintain clear policies and procedures that guide payment operations, ensuring ownership, consistency, and compliance globally
Embed controls into everyday work so processes meet legal and regulatory requirements without adding unnecessary friction
Keep policies and procedures current and simple, updating them as products, markets, or regulations evolve, and ensuring teams know how to apply them in daily operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Payment Operations Specialist

As Payment Operations specialist you will be monitoring our payments engine and ...

Location

Estonia , Tallinn

Salary:

Not provided

Conclusive Financial

Expiration Date

Until further notice

Requirements

Exceptional written and spoken English
2+ years of experience in Payment Operations within a regulated environment (fintech/banking/other financial services)
Empathy for customer problems and a drive to solve their issues
You are a quick learner
Strong communicator and able to work across teams and functions
Computer literacy
Basic SQL skills

Job Responsibility

Execute daily payment operations: process incoming and outgoing transactions, assist Customer Operations with payment-related queries, and ensure timely follow-ups on operational actions
Monitor payment activity to identify discrepancies, unusual trends, or potential escalation items
Manage operational escalations from Customer Operations: troubleshoot failed or delayed payments, investigate missing funds, and coordinate offboarding or fund movement during customer closure
Define and monitor payment health metrics such as speed of acceptance/withdrawal, manual work items, and customer error rates
Maintain and enhance operational documentation payment processes, partner-specific procedures, and escalation playbooks
Contribute to incident management document incident details, coordinate with partners, and act as subject-matter expert (SME) for payment-related issues
Drive process and tooling improvements by identifying recurring issues and working with Product, Engineering, and Compliance to enhance both internal tools and customer-facing flows
Prepare and maintain training materials and onboarding content for payment operations tasks, ensuring coverage, consistency, and team growth

What we offer

A competitive startup package with stock options that vest monthly after a one-year cliff
Brand new office in Tallinn (Kalamaja)
Flexible working hours
A flexible approach to working remotely - 2 remote days per week allowed
Private health insurance
All the usual office facilities, including free tea, coffee & snacks
Dog-friendly office
Bike parking and showers

Head of Payments Operations

PhorestPay is one of the fastest-growing and most strategically important parts ...

Location

Ireland

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

10+ years in payments, fintech, or risk, including senior leadership experience
Deep expertise in payments processing, merchant acquiring, fraud/chargebacks, and compliance across multiple regions
Proven ability to design and scale global operating models in fast-growing environments
Highly data-driven with strong KPI design and analytical decision-making
Strong stakeholder leader and excellent collaborator with the ability to influence without authority and inspire cross-functional alignment
A people-first values-led leader who develops talent, builds future leaders, and nurtures a collaborative, high-trust team culture
Strategic Leadership and strong executive presence, balancing customer experience, aligning risk and commercial outcomes

Job Responsibility

Set the global payments & risk operations strategy, ensuring reliability, compliance, and best-in-class customer experience across all regions
Lead, mentor, and grow a team of payments operations specialists, fostering a high-trust, high-performance culture
Influence and uplift regional teams through strong cross-functional relationships, coaching, and clear operating expectations
Collaborate deeply with Product, R&D, and Customer Operations to embed payments and risk into the full customer journey
Build a data-driven operational framework that improves resilience, efficiency, and regional capability
Own and manage strategic relationships with key payments partners (e.g., Stripe), managing contracts, performance, and governance
Accountable for global operational performance across key metrics such as: Merchant onboarding (e.g., Time to First Transaction, adoption/attach rate), Fraud & risk outcomes (fraud rate, chargebacks, revenue protection), Payment reliability & efficiency (success rates, automation adoption, incident reduction), Customer experience indicators (payments-related VoC themes and issue resolution)
Lead: Global incident management and operational governance, Continuous improvement, automation, and workflow optimisation, Accuracy, accessibility, and analytical use of payments data, Strategic initiatives that keep PhorestPay ahead of industry and regulatory trends

What we offer

private healthcare
2 Wellness Days
an employee assistance program
a free online GP service
competitive Compensation
an Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
a bike to work scheme

Operations Executive

Ensure the security and profitability of Bibby through efficient, accurate and e...

Location

United Kingdom , Brentwood

Salary:

27000.00 GBP / Year

Bibby Financial Services

Expiration Date

January 12, 2026

Requirements

Desire to learn and grow with the FX business
Working in an office environment in a role which required rapid and accurate handling of data or processes
Experience of regular client and internal team interaction demonstrating excellent customer service
Understanding of generic internal systems and commonly used software packages such as MS Office

Job Responsibility

Ensuring FX Payments and transactions are validated, processed and released in an accurate and timely manner
Inputting and approval up to agreed limits, of funds transfer information within deadlines directly into SWIFT
Initiating and concluding investigations during the course of daily activity
Ensuring that security is maintained within the systems and authorisation levels
Supporting client service by liaising and assisting with front office activities
Maintaining a sound understanding of the risks and controls associated with their role
Prioritizing workload in a busy environment supporting multiple FX deals and business units

What we offer

Private healthcare for you and your family
Company pension scheme
Wide range of flexible benefits, such as gym membership, technology, or health assessments
Access to an online wellbeing centre
Range of discounts from many businesses
25 days holiday which increases with service and options to buy or sell more

Fulltime

Payments Operations Risk & Control Lead

The TTS Payments Operations Risk & Control Team provides oversight & support to ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Good knowledge of TTS products/operations particularly in the payments space
Knowledge of applicable Operational Policies / procedures / Control Standards
Extensive, 7-10 years of relevant experience
Strong interpersonal skills, including the ability to interact and negotiate successfully at a senior level
Preferable experience in Audit, Compliance, Controls, or other relevant/operations support functions
Analytical inquisitiveness and problem solving, ability to ask insightful questions, work through complexity and identify issues/exceptions clearly
Good at brainstorming. Needs to communicate complex ideas simply and compellingly
Ability to produce results against tight deadlines and navigate ambiguity
Bachelor’s/master’s degree in business, Economics & Finance, or related discipline (or equivalent)

Job Responsibility

Understand key risks within the Business and operational processes relating to TTS P&R
Build adequate controls monitoring, review & test program to evaluate effectiveness of underlying controls with a strong focus on data analytics and system retrievals
Conduct in-depth analysis of data & exceptions to identify trends and emerging risks. Work in partnership with stakeholders to drive effective remediation
Implement and execute a comprehensive ops control plan, which includes review & monitoring of key risk indicators & high-risk processes
Assist with the drive to establish MCA as part of Transformation
Ensure partners & stakeholders are aware & of key risk and controls topics, based on corporate standards as they are released/modified
Be fully up to date and familiar with relevant Citi Policies and standards
Work closely with Controls, Ops & Front Office partners on cluster/regional/global initiatives/projects
Monthly Risk & Control Forums, data analysis reports to be prepared and shared, capturing any issues, themes, exceptions
Monitor progress & provide support/engagement on all TTS P&R Ops related audits and regulatory reviews, share findings & themes issued with all stakeholders to enhance in-country processes & control reviews, to avoid occurrence of similar issues

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Payments Target Operating Model, Director

The Payments Target Operating Model Director is a senior level position vital in...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant experience within the Payments environment
broad and comprehensive understanding of the Payments business
thorough understanding of the operational environment
significant managerial experience
ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
ability to work unsupervised and adjust priorities quickly as circumstances dictate
exceptional communication skills and ability to influence
demonstrated analytical skills
strategic thinker and ability to link the dots
demonstrated problem-solving and decision-making skills

Job Responsibility

Responsible for execution of programs that deliver a scalable defined Target Operating Model
ensure continuous alignment between product strategy and operational productivity and risk objectives
act as horizontal lead for product decisioning and design
develop a sustainable holistic model that identifies, prioritises, and executes productivity, scale, modernisation, and risk reduction initiatives
engage across PDS, Partnership team and broader organisation to explore partnership opportunities
ensure execution acceleration through robust planning and dynamic unblocking of issues
ensure systematic incorporation of key firm and Services wide objectives into Target Operating Model

What we offer

Competitive base salary (annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits supporting well-being, living well, and saving well

Fulltime

Freight Operations Executive

As an Air Freight Specialist at Aramex, you will be the driving force behind our...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business or any other field
3-4 years of relevant working experience in the Freight Forwarding industry
Experience in operations and broad knowledge of regulations
Cargowise experience preferred
Excellent MS office skills: Word, Excel and Power Point
Good commands in professional emails writing

Job Responsibility

Execute import and export shipments from initial quote to final delivery, ensuring smooth and efficient movement of goods
Handle both LTL and FTL shipments, including hazardous materials following all required regulations
Arrange for the collection of Delivery Orders (DOs) and Bills of Lading (B/Ls)
Coordinate customs clearance procedures and ensure all necessary documentation is accurate and complete
Submit shipping instructions to relevant parties
Schedule both hazardous and non-hazardous shipments accurately and efficiently
Monitor and maintain a 100% update rate for milestones and status within CargoWise
Monitor supplier invoices and performance to ensure cost-effectiveness
Complete job costing and billing tasks accurately
Maintain clear communication with suppliers and clients throughout the shipment process

Operations Executive

Join our team as an Operations Executive! Are you a motivated and organised prof...

Location

United Kingdom , Bromley

Salary:

35000.00 - 45000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

A strong sense of motivation and initiative
excellent organisational and customer service skills
meticulous attention to detail
the ability to adapt in a fast-paced, dynamic environment
a knack for prioritisation
experience with letters of credit and documentary credits
proficiency in Excel and experience with data management tools
familiarity with MS Office products (Word, PowerPoint, etc.)
experience with containerised shipments

Job Responsibility

Coordinate task assignments and track progress to meet shipping deadlines and uphold quality standards
oversee containerized and bulk vessel shipments from start to finish
ensure compliance with booking schedules and documentation requirements
address issues related to container delays, damages, or misrouting, escalating to management as needed
facilitate communication between purchasing and sales teams regarding shipping schedules
maintain accurate records of purchase orders, sales orders, and shipment statuses in the order book
collaborate with management to allocate purchases and shipments effectively
manage agreed allocations in the company's software system (Airtable)
prepare post-calculation reports (P&L) upon order completion
monitor and manage warehouse stock positions

What we offer

Equal-opportunities employer
inclusive environment
vibrant environment
reasonable adjustments available for application process

Fulltime

Payments Operations Executive

HSBC

Location:
Poland

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 29, 2025

Expiration:
January 29, 2026

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Expiration:January 29, 2026

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Location:
Poland

Category:
Banking

Contract Type:
Not provided

Job Posted:
December 29, 2025

Expiration:
January 29, 2026