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As a Payments Monitoring and Analysis Specialist at myPOS, you will monitor payment flows, analyse operational data, and support reporting, quality assurance, and risk activities across multiple payment channels. You will help ensure accurate and efficient payment operations by investigating issues, maintaining reporting frameworks, and supporting data-driven decision-making. The role involves close collaboration with cross-functional teams to resolve issues and continuously improve payment processes.
Job Responsibility:
Monitor payment transactions and resolve pending or rejected payments
Investigate operational issues and perform necessary manual actions
Maintain tracking logs and ensure accurate documentation
Support virtual account configuration and data consistency
Prepare reports on payment activity, performance, and KPIs
Analyse data to identify trends, anomalies, and improvements
Conduct quality assurance checks and validate transaction details
Monitor risk indicators and support governance processes
Manage and follow up on issue tickets with internal teams
Collaborate with stakeholders to improve processes and efficiency
Requirements:
University degree in Economics, Finance, Information Technology, or a related field
Strong analytical and problem-solving skills, with the ability to analyse complex datasets, identify trends, and detect anomalies in operational data
Experience working with data analysis and reporting tools will be considered an advantage, particularly: Power BI, including the creation of reports and dashboards and working with DAX formulas
SQL for querying and analysing datasets
Excel automation, including VBA macros or scripts for data processing and reporting
Advanced knowledge of MS Excel, including working with large datasets, pivot tables, formulas, and analytical functions
Understanding of international payment systems such as SWIFT, SEPA, SEPA Instant, Faster Payments, or SEPA Direct Debit will be considered an advantage
Strong organisational skills with the ability to manage workload, priorities, and deadlines in a fast-paced environment
Excellent communication and collaboration skills, with the ability to work both independently and cross-functionally with different teams
Very good command of written and spoken English
A proactive and detail-oriented professional with a strong sense of ownership and accountability
Nice to have:
Experience working with data analysis and reporting tools will be considered an advantage, particularly: Power BI, including the creation of reports and dashboards and working with DAX formulas
SQL for querying and analysing datasets
Excel automation, including VBA macros or scripts for data processing and reporting
Understanding of international payment systems such as SWIFT, SEPA, SEPA Instant, Faster Payments, or SEPA Direct Debit will be considered an advantage
What we offer:
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus
Teambuilding, social activities and networks on a multi-national level
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses