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Build the team that will be responsible for our client and investor payments process across our European region
Supporting and contributing to the transition and centralization of the payments process to our Vilnius Central Operations office
Lead and ensure appropriate ownership and management of payment operations
Ensure safe, secure and compliant payment operations, identifying opportunities to strengthen and enhance the payments control framework
Responsible for operational excellence and continuous improvement through end-to-end ownership of key activities
Payment performance monitoring and issue resolution, working through exception processing with partners and internal teams
Responsible for driving effective and scalable payment processing approaches
Collaboration with colleagues to define requirements for new technologies that will deliver governance, control and efficiency to the payments process
Team activity planning and coordination
Act as subject matter expert for strategic programs and projects relating to payments
Requirements
Strong academic background combined with experience of managing payments operations within a financial services or banking environment
Strong understanding of banking systems and payment types including rules and regulatory environment
Proven experience leading, managing and operating payments teams
Experience in banking or financial services covering multiple product lines and functions
Excellent written and verbal communication skills
Project management and change experience would be beneficial
Knowledge and experience of transfer agency would be a bonus
Superb organizational skills with an ability to prioritize competing demands on your time with agility and tenacity
Comfortable acting autonomously, confident in your decision-making and judgement
Ability to engage professionally and effectively with a wide range of stakeholders including senior management, internal and external partners
Ability to effectively build relationships and trust across multiple functional areas and different levels, spread across different geographic locations
Enjoy partnering and collaborating as part of a team across international geographies
Adept at training and developing your team with a coaching mindset, acting as a role model to develop others
Nice to have
Project management and change experience
Knowledge and experience of transfer agency
What we offer
Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location