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Payments Lead Business Systems Consultant

United States, Charlotte · Job Posted May 15, 2026
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Job Description

Wells Fargo is seeking a Payments Lead Business Systems Consultant to join the Payments Technology organization. In this role, you will play a critical part in delivering high-impact initiatives by partnering closely with business and technology stakeholders. You will help translate complex business needs into scalable, enterprise-grade solutions while leading Agile Scrum practices to support strategic payments and technology modernization efforts across the firm.

Job Responsibility

  • Facilitate the scrum process with cross functional impact that involve moderately complex projects, non-projects, or maintenance work
  • Guide scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each sprint
  • Optimize scrum team velocity to identify improvement opportunities and enhance team performance
  • Deliver capabilities using Agile practices while following SDLC, business process mapping, and release processes to ensure risk, security, and development requirements are met
  • Partner with discipline managers on governance policies and adherence to corporate standards
  • Facilitate Scrum Agile ceremonies
  • Collaborate with product owners, program or project managers to communicate delivery and escalate risks/issues
  • Collaborate with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Exercise independent judgment while ensuring alignment with policies, procedures, and compliance requirements
  • Facilitate all Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Retrospective) ensuring they are outcome-focused
  • Remove impediments and actively manage dependencies and risks impacting delivery
  • Coach teams to be self-organizing, cross-functional, and high-performing
  • Partner closely with Product Owners to maintain a well-prioritized and refined backlog
  • Drive continuous improvement through data-driven retrospectives and actionable follow-ups

Requirements

  • 5+ years of Business Systems Data and Business Systems Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of Agile Scrum Master experience

Nice to have

  • Ability to prioritize work, meet deadlines, and perform in a dynamic, complex environment
  • Ability to work effectively in a team environment
  • Knowledge and understanding of technology operations
  • Prior experience leading scrum teams in a matrixed environment
  • Experience with Agile tools such as JIRA, Confluence, etc.
  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), or similar certification
  • Strong communication skills with ability to clearly convey technical concepts to non-technical partners
  • Experience working in a large-scale enterprise environment
  • Banking or Financial Services experience

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