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Payments Governance Advisor

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Capital One

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Location:
United States , Richmond, Virginia ▼

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

138100.00 - 173400.00 USD / Year
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Job Description:

The Enterprise Payments Governance and Oversight (EPGO) team is seeking a dynamic Manager-level Payments Governance Advisor who will provide effective end-to-end payments oversight and risk management across Capital One. The EPGO team sits within the Enterprise Payments organization in the Retail Bank. This team is tasked with executing governance and oversight of payments strategy, operations, and risk management for the payment types utilized across the enterprise. In this role, you will be at the forefront of payments risk management, supporting solutions to advise and remediate some of the biggest payments-related challenges. You will act as a subject matter expert and trusted advisor to key stakeholders across all Lines of Business to champion a strong first line risk culture, including Senior Leaders and colleagues across Operations, Risk Management, and Product. You will work with smart, talented people who will challenge you to excel as you become responsible for building, maintaining and continuously improving best in class subject matter expertise of payments risk management.

Job Responsibility:

  • Partner with stakeholders to understand business use cases that impact payments
  • Influence and advise partners on risk mitigation strategies
  • Document and manage E2E payments use case inventory
  • Perform enterprise risk assessments of new or modified payments use cases
  • Leverage knowledge of the payments industry and risk management strategies to strengthen internal controls
  • Identify and remediate payments related Issues
  • Work across the Enterprise to ensure consistent risk management across payment types
  • Contribute and lead Monthly or Quarterly business reviews
  • Identify risk trends and propose new controls, processes or approaches
  • Leverage story telling and strategy to highlight opportunities for improvement
  • Engage in payments-related projects and process initiatives

Requirements:

  • Associate's Degree or Military Experience
  • At least 3 years of experience in risk management, audit or governance
  • At least 3 years experience in the banking or financial industry
  • At least 2 years of experience supporting, partnering and interacting with internal and external stakeholders
  • At least 2 years of project or process management experience
  • At least 2 years of experience using Google Suite or Microsoft Office

Nice to have:

  • Bachelor's Degree
  • At least 5 years of experience in risk management
  • At least 5 years of project management experience leading cross functional projects and programs
  • At least 1 year of risk analysis or data manipulation experience
  • At least 3 years of experience managing senior stakeholders
  • At least 3 years of experience working in payments
  • At least 3 years of people leadership experience
  • At least 4 years of process management experience
  • Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification
What we offer:
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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