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The Payments Development Representative is responsible for driving adoption of Tekmetric Payments within our existing customer base. This role focuses exclusively on engaging current Tekmetric users who have not yet activated our integrated payments experience. You will contact shops, share the operational value of switching to integrated payments, qualify interest, and book attended demos with our Payments Specialists.
Job Responsibility:
Contact existing Tekmetric customers to educate them on the integrated payments experience and drive demo attendance
Manage a high volume of outbound calls and Outreach sequences using a prioritized list provided by Payments leadership
Book attended demos with Payments Specialists and ensure clear, accurate handoffs
Maintain clean and detailed records in Salesforce for every account touch
Support the customer journey by following structured outreach, reminders, and follow ups
Provide insights from conversations to improve targeting, messaging, and activation workflows
Collaborate daily with Payments Specialists, Fintech leadership, Demand Gen, and Sales Development
Ensure every customer receives a positive and consistent Tekmetric experience
Assist with onboarding coordination for shops that self sign up for integrated payments
Requirements:
Minimum of 2 years experience in payments sales, merchant services, or sales development
Strong understanding of outbound sales motions in a quota environment
Proven ability to handle objections with shop owners and decision makers
Excellent communication skills with a customer first mindset
Strong organizational skills and ability to manage a high volume book of business
Experience using Salesforce or equivalent CRM
Ability to collaborate cross functionally with Sales, Operations, and Fintech
Nice to have:
Experience selling or supporting merchant services or fintech solutions
Ability to read and understand merchant statements
Experience calling into an existing customer base
What we offer:
Enjoy the flexibility of remote work
Competitive base salaries
Generous Paid Time Off
Paid maternity, parental bonding, and medical leave
Comprehensive health benefits (Medical, Dental, Vision, and Prescription coverage)
Free, confidential counseling through partnership with BetterHelp
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Life and Accidental Death & Dismemberment (AD&D) Insurance
Wellness allowance up to $60/month
$300 home office setup bonus after one year of employment
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