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Citi is seeking a highly experienced and driven Director to lead the Payments Modernization strategy across the Asia South and JANA clusters. This critical role will spearhead the execution of the OnePay Modernization program, collaborating with business, technology, and operations partners to transform our payments landscape. This individual will be responsible for setting the strategic direction, driving implementation, and managing a high-performing team to achieve ambitious business objectives.
Job Responsibility:
Define and champion the product vision, strategy, and roadmap for Payments Modernization
Conduct thorough market analysis
Collaborate with OnePay Design Leads and cross-functional teams
Own the 3-5 year product portfolio roadmap
Develop and execute a 'test and learn' roadmap
Explore innovative ideas and solutions
Translate strategic goals into actionable product requirements and user stories
Prioritize and manage the product roadmap
Partner closely with engineering teams
Conduct gap analysis
Proactively identify and resolve cross-project dependencies and roadblocks
Analyze, manage, iterate, and track the performance of features post-launch
Participate in agile ceremonies
Lead and mentor multiple teams
Manage all aspects of team performance
Oversee budget planning and allocation
Effectively communicate and negotiate with internal stakeholders
Build strong relationships with external partners and vendors
Effectively influence and align stakeholders across different functions and departments
Ensure adherence to all applicable laws, rules, and regulations
Proactively identify and mitigate risks
Promote a strong culture of compliance and ethical conduct within the team
Requirements:
15+ years of relevant experience
8-10+ years in a managerial capacity
Proven track record in the payments industry
Deep understanding of ISO messaging standards and competitive landscape
Experience in a regulated environment with a focus on privacy and security
Experience with AI and ML technologies is highly desirable
Demonstrated ability to lead and manage teams through organizational and cultural change
Expertise in Design Thinking methodology
Strong understanding of consumer product development
Passion for emerging technologies
Excellent communication, negotiation, and interpersonal skills
Bachelor's degree or equivalent experience
Master's degree is good to have
Nice to have:
Experience building developer-focused tools and platforms
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