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By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed. Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.
Job Responsibility:
Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability
Governance and oversight of movement of funds, large payment controls system or process and application integration initiatives, serving as an oversight function working with lines of businesses or in business risk and control teams
Research, document and exports best practices and common risk, controls, and corrective actions through Framework Papers
Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver control and oversight requirements
Oversees directly related control designs, with intention of ensuring efficiency of payment controls and/ or lines of business executed and tested controls
Analyze and build a comprehensive list of relevant controls associated with the LAPC (Large Anomalous Payment Control) rules engine, to ensure proper governance and oversight by its respective accountable owners
Assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
Keep Management aware of the risk and control environment of the Business, including emerging risks, through continuous and open communication
Act as escalation point centrally to communicate and escalate reviews, concerns, and breaches
Ensures that movement of funds related KORs and KRCIs are communicated and understood by Businesses
Develop insights for all relevant controls within the organization
Requirements:
Significant experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Strong leadership, decision-making, and problem-solving skills
Strong analytical skills to evaluate complex risk and control activities and processes
Ability to deliver compelling presentations and influence executive audiences
Experience with stakeholder management or cross functional teams
Excellent communication skills – verbal & written
Strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes
Ability to be responsible for a strategy, process, or control portfolio
Expertise in Compliance, Operational Risk Management or other control related function within Financial Services sector
Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes
Experienced in Movement of Funds/ Payments Operational Risk. Knowledge of other risk disciplines (market risk, credit risk) a plus
Expertise in the following would be beneficial: Processing mapping, Processing Risk, Management Control assessments
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