Payment Services Analyst Job at UC San Diego (San Diego)

Job Description

This position serves as the Payment Services Analyst in Disbursements & Travel--- a unit of Integrated Procure-to-Pay Solutions (IPPS) housed within Residential, Retail and Supply Chain Services (RRSS). Works on financial services problems of moderate scope where analysis of situations or data requires a review of a variety of factors. This position is responsible for all non-payroll payment operations, payment problem resolution, and client service needs from our payees and campus partners.

Job Responsibility

Practicing risk monitoring activities and confidentiality in dealing with sensitive banking and personally identifiable information (PII) as it relates to wire payment processing and troubleshooting
Check Processing which includes check printing and special handling requests
Non-payroll related ACH payment operations including payment troubleshooting
Processing requests for campus-wide Human Subject payment program and Employee/Non-Employee Gifts/Awards to ensure all requests are verified for accuracy, policy, and regulatory compliance
Maintaining a working relationship with gift card provider/partner
Creating and maintaining online resource pages in Blink and Knowledge Based Articles (KBAs) to support clients in wire requests
Supporting managers and other team members to ensure accuracy, efficiency, quality client support, policy compliance, and other special projects as needed

Requirements

Working knowledge of financial processes, policies and procedures
Strong knowledge of financial data management and reporting systems
Proficient using financial tools: Oracle Financials Cloud (OFC) and SAP Concur, and their corresponding reports and queries
Proficient experience in CMS platforms with ability to create content, review and edit web pages and communication materials for publication and distribution in various formats
Proficiency in the use of spreadsheet excel, google sheets and database software
Proficient with Microsoft Office applications and Google Suite
Experience using, or demonstrated aptitude to quickly learn Confluence (Collab) and Promapp
Strong interpersonal skills, analytical skills, service orientation, active listening, critical thinking, attention to detail, ability to multi-task in a high volume environment, organizational skills, effective verbal and written communication skills, sound judgment and decision making
Demonstrated ability to analyze information, situations, problems, policies and procedures and to formulate logical and objective conclusions
Ability to function effectively as a member of a team
Possess ability to communicate effectively one-on-one or group settings
using appropriate vocabulary
taking account of differences in social, cultural, professional and educational backgrounds
ability to communicate ideas, thoughts, and meaning to articulate one's position clearly
Ability to adapt to changing priorities
Demonstrated ability to work independently and under pressure, to manage multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness
Intermediate knowledge and understanding of internal control practices and their impact on protecting University resources
Collaboration with partner institutions to understand wire requirements and rules to effectively process wires to minimize returns
Skills to provide coaching and mentoring to support staff
Ability to maintain strict confidentiality with demonstrated experience applying good judgment and discretion while working with a variety of sensitive issues and highly confidential information

What we offer

outstanding benefits
retirement plans
supportive environment that encourages both professional development and personal growth
Benefits begin on your first day

UC San Diego - All Job Offers

Select Country

Payment Services Analyst

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Payment Services Analyst

Payment Services Analyst

Android Developer - Consumer Payment & Services

Ios Developer - Consumer Payment & Services

Loan Services Analyst

Payment Analyst (Korean Speaker)

Customer Technical Services Analyst I - Danish Speaker

Customer Technical Services Analyst I

Customer Technical Services Analyst I

Our AI answers in your language