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Payment Product Head

https://www.citi.com/ Logo

Citi

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Location:
Turkey, Istanbul

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Payment Product Head responsible for leading the Services Payments product line covering Turkiye, Israel, Kazakhstan (TIK), based out of Istanbul and Heading the Turkiye Payments business. Responsible for successful deployment and execution of global and MEA cluster Payments strategy, ensuring alignment with country Services and Payments priorities to sustain innovation and growth of payment fees. Responsible for day-to-day management of Payments delivery, capabilities, client experience and risk management across these geographies.

Job Responsibility:

  • Developing, implementing, and executing TIK Payments priorities and plans
  • Day-to-day management of the Payments business including ownership of the P&L, strategy, execution
  • Responsibility for client experience and resolving issues
  • Ensure deep understanding of market and competitive landscape
  • Developing the investment case across TIK
  • Developing a strong client-centric orientation through consistent client engagement
  • Working on business strategy forward looking view on competitive gaps
  • Focus on client revenues and revenue growth initiatives
  • Recruiting, retaining, and training & developing talent
  • Ensuring focus on Risk, documentation and Compliance
  • Ensuring compliance with overall product management with appropriate controls
  • Ensuring that the business governance framework is effective
  • Ensuring visibility and interface with key regulators
  • Focus on all risk items with key focus on processing risk, ops resiliency, regulatory risk
  • Evaluating both organic and inorganic opportunities of growth
  • Developing a response to the increasing digitization of the industry
  • Ensuring the on-going and consistent transfer of expertise
  • Ensuring visibility in the marketplace
  • Partnering with and taking a leadership role as a member of the Services TIK management team
  • Partnering with and taking a leadership role with TIK markets team
  • Working closely with other relevant stakeholders
  • Being a senior lead and contact for Citi's key clients
  • Senior engagement on critical RFPs
  • Collaborate closely with PDS partners for delivery of effective Payment solutions

Requirements:

  • 15+ years of experience
  • 10 years' managerial experience
  • Knowledge of geographical industry players and ecosystem
  • Knowledge of industry networks
  • Excellent communication skills
  • Strong team leader
  • Solid knowledge of regulations, regulatory & market practices
  • Solid knowledge of bank operations
  • Recognized execution and result oriented skills
  • Entrepreneurial approach
  • Strong client relationship skills
  • Innovation oriented
  • Strong track record of executing game changing solutions
  • Analytical thinking
  • Data interpretation skills
  • Integration skills
  • Creativity
  • Flexibility
  • Dynamic personality
  • Takes initiative and ownership
  • Independently motivated
  • Resourceful
  • Effective multi-tasker
  • Product experience
  • Sales experience
  • Business management experience
  • Strong collaboration skills
  • Proven ability to work with broad group of stakeholders
  • Excellent interpersonal skills
  • Committed, trusted team player

Additional Information:

Job Posted:
September 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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