Payment Operations Executive, Wells Fargo

Wells Fargo

Location:
India, Hyderabad

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Payment Operations Executive responsible to lead the Payment Operations within Wells Fargo India & Philippines office, which includes, but not limited to, Lockbox, Wires, ACH, Payments Command Center, Network management support and Sanctions Screening. The position reports jointly to the Head of Shared Services IP in India & to Global Head of Payment Operations in the US. Incumbent is expected to manage highly matrixed organization and partner with various business leaders across the enterprise

Job Responsibility:

Lead payment operations team consisting of ~ 800 professionals, with potential to go up by another 200 to 300 professionals
Responsible for overall direction, coordination, and evaluation of payment operations, which includes management of daily activities pertaining to payment and money movement within stipulated time limits, daily reconciliations, clearing and settlement process as required by various business groups, and USD, ACH, and Dodd Frank Investigation
Design and implement horizontal utility function for payment operations by collaborating with functional leaders across multiple business groups
Management of end-to-end payment processes which would include, but not limited, input, release, repair, investigation, sanction screening, payment types
Manage payment related system testing and implementation of product changes in collaboration with key stakeholders to enhance overall payment operations and money movement capabilities
Review existing process in detail to identify inherent risks and work with key stakeholders to incorporate controls (both manual and systematic) to enhance overall effectiveness of payment operations
Leading transaction screenings IP Team in accordance with enterprise policies, monitoring for regulation changes and implementing changes to the screening program
Oversee issues owned by the Global Sanctions Office
manage sanctions related training for IP Sanctions team and coordinate on Risk Control Self-Assessment/Control activities with the Enterprise Global Sanctions Office
Overseeing customer and transaction screening tools and resources to comply with relevant global sanctions requirements
Establishing and maintaining relationships with OFAC, other regulatory bodies, counterparts in the industry
Oversee routine reporting and communications to OFA
Partnering for Global screening requirement directions to businesses, including required data elements, screening frequency, and lists against which to screen
Advising businesses on global sanctions-related matters
Sponsoring projects involving the enterprise-wide screening tool
Engage with business partners at a strategic level, including conceptualizing, agreeing, and driving initiatives which adds value to the business
Focus on driving continuous improvement and innovation. Must be able to drive and demonstrate true results impacting business outcomes
Enhance overall performance of the team by leveraging operational performance metrics, historical results to drive overall efficiency
Must have experience collaborating with senior leaders across other functions such as Analytics, technology, finance, and strategy to drive results
Build resiliency across process to ensure continuous operations with multi location strategy
Effectively manage talent using the talent planning tools and coaching team members to operate at higher level of dimensionality
Drive engagement culture and enable talent retention. Effectively use Rewards and Recognition to motivate staff and encourage performance

Requirements:

8+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management experience
Required to have a higher level of degree in Business, Accounting or Finance
18 to 20 years of experience, of which at least 10 years of experience is in a senior leadership role with demonstrated proficiency in managing a complex suite of payment products and services for both consumer and commercial verticals
Background in either Payment, Cash Management, Treasury Function, Funding & Settlement, Screening is essential
Good understanding of electronic payment process within Banking sector, wire transfer services and relevant financial regulations (such as Reg E, Dodd Frank, BSA / AML / OFAC, etc.)
Strong track-record of building and successfully operating large functions, specifically focus on payment operations utility
Strong track-record of transformation, including experience in driving global projects which leads to change across business segments
5 to 7 years in a GIC / GCC environment working in a matrix organization
Adept at embracing changes and converting them into opportunities for the group
Strong organizational and project management skills with demonstrated ability to manage expectations and deliver on commitments
Strong executive presence with ability to engage / build relationship with senior leaders and influence outcomes
Preferred location is Hyderabad / Chennai and process may require working partly in the US hours
Industry recognized certification or accreditation in payment, such as Accredited Automated Clearing House Professional (AAP) or Accredited Payment Risk Professional (APRP) certification would be a plus
Leadership experience in a captive of international banks will be advantageous
Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
A seasoned, relationship-driven executive who will have the style and sensitivity to work within a High complex business environment. Multi-cultural sensitivity is must
Consultative in approach, understanding and anticipating business needs and proactively delivering solutions
Good understanding of Six Sigma, Lean, etc. and a track-record of continuous improvement through usage of the above quality tools will be advantageous

Nice to have:

Industry recognized certification or accreditation in payment, such as Accredited Automated Clearing House Professional (AAP) or Accredited Payment Risk Professional (APRP) certification would be a plus
Leadership experience in a captive of international banks will be advantageous
Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
A seasoned, relationship-driven executive who will have the style and sensitivity to work within a High complex business environment. Multi-cultural sensitivity is must
Consultative in approach, understanding and anticipating business needs and proactively delivering solutions
Good understanding of Six Sigma, Lean, etc. and a track-record of continuous improvement through usage of the above quality tools will be advantageous

Additional Information:

Job Posted:
April 26, 2025

Expiration:
May 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Payment Operations Executive