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The Armed Night Patrol Supervisor oversees overnight patrol operations and serves as the primary point of contact for assigned sites during night hours. This role provides leadership to patrol officers, ensures operational readiness, responds to incidents and alarms, maintains compliance with armed security standards, and supports client relations. This position requires a calm, decisive leader capable of managing armed personnel, high-risk situations, and dynamic operational demands while maintaining the highest professional and ethical standards.
Job Responsibility:
Supervise, direct, and support the night patrol team
Conduct roll calls, briefings, and debriefings to ensure readiness and situational awareness
Foster a professional, cooperative, and efficient work environment
Provide guidance, coaching, and performance feedback to patrol staff
Direct and assist patrol teams in responding to security incidents, emergencies, and alarm activations
Respond personally to alarms when required, investigating causes, assessing threats, and taking appropriate action
Coordinate with law enforcement, emergency services, and management as needed
Ensure all incidents are accurately documented through professional reports and after-action documentation
Apply advanced de-escalation techniques in situations involving displaced individuals, mental health crises, or corrections-related encounters
Ensure patrol staff use communication-based conflict resolution whenever feasible
Assist in recruitment, onboarding, and training of armed security personnel
Support scheduling and deployment strategies to ensure adequate overnight coverage
Adjust staffing in response to operational needs or emergent incidents
Conduct onboarding and initial training for new patrol staff
Reinforce standard operating procedures including patrols, access control, and perimeter checks
Train officers in emergency response protocols, firearm handling standards, and defensive tactics
Promote continuous learning and professional development
Enforce adherence to company policies, legal standards, and ethical guidelines
Conduct audits and inspections using Silvertrac
Use reporting data to identify training needs and improve operational performance
Serve as the overnight point of contact for client inquiries or concerns
Maintain positive client relationships through timely communication and professional service
Assist management with investigations, corrective actions, and incident follow-up
Requirements:
21 years of age or older
Valid driver’s license with clean driving record
Ability to pass background check, drug screening, and MVR
Ability to obtain and maintain a Colorado security guard license
Must pass CO POST pistol qualification
CPR certified (or willing to complete PST-provided training)
Reliable transportation
Completion of company-provided defensive tactics training
Ability to wear full uniform, duty belt, and ballistic carrier for entire shift
High school diploma or equivalent required
3–5 years of security-related experience required
Prior supervisory or lead-officer experience strongly preferred
Firearms Proficiency: Must be qualified to carry a firearm for professional security purposes, maintaining a strong understanding of safe handling, use-of-force considerations, and applicable laws
Report Writing Expertise: Demonstrated ability to produce clear, concise, and accurate incident, alarm, and after-action reports
Technological Competency: Proficient with reporting platforms, email, scheduling systems, and basic office software
Shift Flexibility: Comfortable working overnight, night, and swing shifts as required
Nice to have:
Proven leader with supervisory or lead-officer experience
Calm, decisive, and professional under pressure
Highly skilled in communication and de-escalation
Detail-oriented, dependable, and organized
Confident operating independently while supporting a team
Maintains strong situational awareness and sound judgment
Presents a professional appearance and demeanor
What we offer:
Paid training including CPR, de-escalation, and defensive skills
Health benefits for employees working 30+ hours per week
Consistent scheduling with opportunities to pick up extra shifts
Colorado-mandated benefits including paid sick leave, FAMLI participation, and Roth IRA option