Patient unit secretary

• Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality
• Transcription of patient care orders
• Schedules tests and procedures with other departments
• Completes and processes requisitions for tests, procedures and equipment
• Obtains patient care equipment and/or supplies as requested by nurses and/or physicians
• Notifies department of equipment that is in need of repair
• Participates in patient admissions, discharges and transfers, according to unit requirements
• Update patient care forms, e.g. patient census and diet order listing
• Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance
• Provides courteous and accurate telephone coverage
• Takes and delivers messages
• Triages problems to appropriate person or department
• Maintains record of patient location when off unit
• Communicates and works effectively with other departments on patient, staff and unit related matters
• Follows directions of nurses, physicians and other authorized personnel during emergencies
• Orders supplies/forms, assures their arrival and restocks appropriately
• Maintains clean and orderly work environment
• Provides assistance on other units as necessary
• Assists with patient transport as needed
• May orient new Patient Unit Secretaries

• High school education and 1 year of clerical experience, with demonstrated legible writing and verbal communication skills
• or an equivalent combination of education and experience
• Knowledge of medical terminology and basic computer skills preferred

Knowledge of medical terminology and basic computer skills