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Under the direction of the Manager of Patient Transport and Visitor Services, the Patient Transporter will function within the guidelines of South Shore Health’s policies and procedures. The Patient Transporter provides prompt, courteous, customer service to patients, visitors and co-workers. He/She works in collaboration with other team members and ancillary departments by providing excellent service. Responsible for safe transport of patients, specimens, and equipment. He/she is responsible for the safe transport of patients via wheelchair or stretcher. This may also include the transport of patients with oxygen, IV poles and other equipment. He/she may also be responsible for carrying out dispatch services and the appropriate documentation of such services when needed.
Job Responsibility:
Transports patients in a safe, timely manner
Is courteous and professional at all times
Transports lab specimens from all areas
In time of emergency, brings code cart
Discharges patients following proper procedure
Transports x-ray reports, medical records and all other equipment necessary
Answers the phone and dispatches services when needed, prioritizing needs of the nursing department
Attends mandatory in-services as required
Clarifies instructions and asks guidance when necessary
Accurately informs departments of patient departure and return to unit
Procures needed supplies and equipment as needed in a cost-effective manner
Monitors the safety of the behavior management patient
Assists with maintaining a safe, clean and orderly patient environment
Maintains on-going communication with the nurse assigned to the patient
Requirements:
High school education or equivalent preferred
Must be 16 years or older at the time of filing an application
Previous hospital experience preferred but not required
Ability to communicate verbally and in writing in the English language
Ability to move or lift patients and equipment
Ability to provide a high-level of customer service to patients and staff in a professional, service-oriented, respectful manner using skills in active listening and problem solving