Patient Transporter Job at Advocate Health Care (Bermuda Run)

Patient Transporter

Advocate Health Care

Location:
United States , Bermuda Run

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

18.50 - 27.75 USD / Hour

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Job Description:

Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures. Work assignments are to be completed as efficiently as possible by the transporter in order to meet the workload demands and better accommodate patient needs and additional requests for service. Transporters will assists the patient/guest with service issues/problems by providing excellent customer service through established guest service techniques. Serves as a resource to patients, family members, and other hospital personnel. Transporter has the ability to operate equipment safely and efficiently for the benefit and comfort of the patient. Work assignments are documented with all the necessary information as accurately as possible. Patient information is kept confidential and the patient’s right to privacy is acknowledged and respected.

Job Responsibility:

Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures
Receives/confirms Ticket to Ride document prior to transport
Attends department, hospital and Advocate educations and meetings
Demonstrates knowledge of the cognitive and sensory needs and abilities of pediatric and geriatric patients
Contact telemetry at time of move and completion
Be able to complete CPR if needed
Follows Bloodbourne Pathogens, Infection Control , and universal Precaution Policies
Uses correct body mechanics/lifting techniques when transferring patients
Cleans soiled equipment after each use to avoid spread of disease
Uses proper 2 patient identifier for patient safety
Reports safety hazards to management
Work assignments are to be completed as efficiently as possible
Prepares the patient for transport while waiting for nursing assistance
Reports delays or canceled tests to the dispatcher and other appropriate hospital personnel
Completes work assignments in established time guidelines
Works independently and utilizes the appropriate resources to maintain efficient operations
Maintains communication with the dispatcher and responds to special instructions or assignments
Assist co-workers with lifting patients and provides any other help to make the transport safe and efficient
Follows oxygen usage guidelines as set by the hospital
Communicates changes in patient schedules to the dispatcher and the ancillary department
Communicates problems related to the patient’s condition to the nurse
Transporters will assists the patient/guest with service issues/problems by providing excellent customer service
Serves as a resource to patients, family members, and other hospital personnel
Maintains courtesy and a professional demeanor
Appropriately greets the patient and/or guest
Introduces him/herself to the patient and informs the patient of their intended destination
Inquires if the patient needs any assistance of additional comfort measures
Provides the patient/guest directions and if necessary takes the individual to the desired destination
Refers the patient/guest on to the appropriate personnel who can be of more assistance
Familiar with all locations of the hospital and campus
Converses with patients and guests and provides a friendly atmosphere to keep the patient’s spirits up
Accompanies the patient at all times
Hands off patient appropriately
Transporter has the ability to operate equipment safely and efficiently for the benefit and comfort of the patient
Identifies broken equipment and removes it from circulation
Identifies any broken piece of equipment used by the Transportation Department and labels it for repair
Cleans soiled equipment with approved cleaning solution for continued use with other patients
Uses and maintains equipment in proper operating order
Notifies management of safety issues related to equipment
Aware of the potential risks and safety hazards from the use of the equipment
Completes training and demonstrates skills in operating a wheelchair, bed, and cart, safely and efficiently
Utilizes communication tools appropriately and communicates to dispatchers and healthcare providers to update status and information
Work assignments are documented with all the necessary information as accurately as possible
Signs patients in and out of the unit
Completes blood moves per guidelines
Document ED-Radiology transports when not able to call into dispatch
Adheres to schedules, breaks, and lunch periods
Fills out an incident report in any instance of patient or personal injury
Patient information is kept confidential and the patient’s right to privacy is acknowledged and respected
Follows all confidentiality policies and procedures of the hospital
Refrains from discussing confidential information with co-workers, friends, and family members
Restricts the patient from reading their chart unless in the presence of a medical professional
Checks for DNR (Do Not Resuscitate) restrictions

Requirements:

High School education or equivalent experience
Good communication skills
Customer Service Skills
Must be able to read, write and speak English
Basic math skills
Flexible, versatile, reliable and a team player
Utilize good judgement
CPR certification should be obtain within the first 90 day after new hire orientation
Ability to work weekends, holidays, and work different shifts to accommodate staffing needs
Ability to perform lifting/transfer activities related to patients
Ability to perform very heavy lifting (up to 100 pounds occasionally and/or in excess of 50 pounds frequently and/or in excess of 20 pounds constantly)
Ability to maneuver and operate equipment used by the department
Ability to assist in evacuation of patients in the event of a fire or other disaster

Nice to have:

Prior experience with various age groups is preferred
Understand child growth and development, normal patterns of adolescent behavior and look for signs of normal aging

What we offer:

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Additional Information:

Job Posted:
February 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Advocate Health Care - All Job Offers

Job Link Share:

Patient Transporter

Advocate Health Care

Location:
United States , Bermuda Run

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 14, 2026

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