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Provides safe, efficient and courteous guest/transport services to patients, visitors and staff. Prioritizes service needs and performs customer service duties to include transports, escorts, equipment requests and basic patient care. Coordinates patients, visitors and staff activities throughout the facilities.
Job Responsibility:
Role models a positive Atrium Health image
Perform excellence customer service in transporting daily
Provide guest/transport services to include transports, transfers, discharges, admissions, escorts, materials and equipment
Coordinate activities to guide patients, visitors/guests, and staff to desired designations
Posses the ability to adjust the liter flow and determine PSI in an oxygen cylinder
Perform safe patient handling
Provide education to patients and visitors/guests
Use capacity management system and equipment to process task
Assist with care and maintenance of transport equipment
Monitor facilities to ensure environment is safe and clean
Maintain equipment inventory throughout facilities
Complete and maintain required training, educational programs, and certification
Attend meetings as required
Adhere to Atrium Health and departmental policies and procedures
Requirements:
High school diploma or equivalent
Oral and written communication skills
Organizational, typing and strong leadership skills desirable
Previous experience in a guest services or hospitality industry desirable
Experience in physically demanding work environment
BLS certified within 6 months
Computer and data entry skills desirable
Nice to have:
Previous experience in a guest services or hospitality industry
Computer and data entry skills
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance