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Patient Transporter

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Advocate Aurora Health

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Location:
United States , Bermuda Run

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Contract Type:
Not provided

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Salary:

18.50 - 27.75 USD / Hour

Job Description:

Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures. Work assignments are to be completed as efficiently as possible by the transporter in order to meet the workload demands and better accommodate patient needs and additional requests for service. Transporters will assists the patient/guest with service issues/problems by providing excellent customer service through established guest service techniques. Transporter has the ability to operate equipment safely and efficiently for the benefit and comfort of the patient. Work assignments are documented with all the necessary information as accurately as possible. Patient information is kept confidential and the patient’s right to privacy is acknowledged and respected.

Job Responsibility:

  • Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures
  • Receives/confirms Ticket to Ride document prior to transport
  • Attends department, hospital and Advocate educations and meetings
  • Demonstrates knowledge of the cognitive and sensory needs and abilities of pediatric and geriatric patients
  • Contact telemetry at time of move and completion
  • Be able to complete CPR if needed
  • Follows Bloodbourne Pathogens, Infection Control , and universal Precaution Policies
  • Uses correct body mechanics/lifting techniques when transferring patients
  • Cleans soiled equipment after each use
  • Uses proper 2 patient identifier for patient safety
  • Reports safety hazards to management
  • Prepares the patient for transport while waiting for nursing assistance
  • Reports delays or canceled tests to the dispatcher and other appropriate hospital personnel
  • Completes work assignments in established time guidelines
  • Works independently and utilizes the appropriate resources to maintain efficient operations
  • Maintains communication with the dispatcher and responds to special instructions
  • Assist co-workers with lifting patients
  • Follows oxygen usage guidelines as set by the hospital
  • Communicates changes in patient schedules
  • Communicates problems related to the patient’s condition to the nurse
  • Appropriately greets the patient and/or guest
  • Introduces him/herself to the patient and informs the patient of their intended destination
  • Inquires if the patient needs any assistance of additional comfort measures
  • Provides the patient/guest directions
  • Refers the patient/guest on to the appropriate personnel
  • Familiar with all locations of the hospital and campus
  • Converses with patients and guests and provides a friendly atmosphere
  • Accompanies the patient at all times
  • Identifies any broken piece of equipment used by the Transportation Department and labels it for repair
  • Cleans soiled equipment with approved cleaning solution
  • Uses and maintains equipment in proper operating order
  • Notifies management of safety issues related to equipment
  • Completes training and demonstrates skills in operating a wheelchair, bed, and cart
  • Utilizes communication tools appropriately
  • Signs patients in and out of the unit
  • Completes blood moves per guidelines
  • Document ED-Radiology transports
  • Adheres to schedules, breaks, and lunch periods
  • Fills out an incident report in any instance of patient or personal injury
  • Follows all confidentiality policies and procedures of the hospital
  • Refrains from discussing confidential information
  • Restricts the patient from reading their chart unless in the presence of a medical professional
  • Checks for DNR (Do Not Resuscitate) restrictions

Requirements:

  • High School education or equivalent experience
  • Good communication skills
  • Ability to anticipate patient, employee, and unit need and refer for appropriate action
  • Customer Service Skills
  • Must be able to read, write and speak English
  • Basic math skills
  • Flexible, versitility, reliablility and a team player
  • Utilize good judgement
  • CPR certification should be obtain within the first 90 day after new hire orientation
  • Ability to work weekends, holidays, and work different shifts to accommodate staffing needs
  • Ability to perform lifting/transfer activities related to patients
  • Ability to perform very heavy lifting (up to 100 pounds occasionally and/or in excess of 50 pounds frequently and/or in excess of 20 pounds constantly)
  • Ability to maneuver and operate equipment used by the department
  • Ability to assist in evacuation of patients in the event of a fire or other disaster
  • continuous walking throughout shift
  • Pushing, pulling, stooping, bending, twisting
  • Ability to lift up to 35 pounds without assistance

Nice to have:

prior experience with various age groups is preferred

What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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