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The Regional Director of Operations participates on a management team for the district and provides overall planning, direction, evaluation, and control of units, achieving operational and financial goals. The Regional Director provides guidance and motivation to District Directors, as well as other Managers and associates. The role also is instrumental in establishing and maintaining effective customer/client rapport with our hospital clients in the Plant Operations Division.
Job Responsibility
Is well versed in all aspects of Facilities Management, with a proven track record of success
Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans
Is proactive and positive
interacts professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers
Embraces excellence in customer service both for internal and external customers
has excellent verbal and written communication and customer service skills
Demonstrates initiative and good judgment in assisting customers, clients, peers, and subordinates
Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved
Has a high level of resilience during stressful periods and the ability to manage last minute changes
Manages all accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region
Ensures compliance with the Joint Commission, State Health Department, EPA, DEP, ADA, UST, and other regulatory business appointments
Attends committee meetings to understand the needs of the client
Ensures consistent and fair administration of personnel policies
Manages planning, budget analysis and reporting for the Region
Conducts quarterly business reviews and site visit reports
Conducts regional director audits two times year at each client hospital site
Supports new business initiatives and start up
Requirements
Bachelor’s degree in engineering highly preferred
bachelor’s degree required
Master’s Degree preferred
Ten years of Multi Unit experience in Facilities Management in an acute care hospital, required
Experience in P&L management
Union experience preferred
Should have proficiency in CMMS Systems, Microsoft Excel, Word, and Outlook
Certified Health Care Facility Manager (CHFM) preferred
Possess a strong knowledge and understanding of healthcare building mechanical, structural, and electrical systems
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Contract-managed service experience, preferred
Strong leadership and communication skills
Demonstrates initiative, ownership, multi-tasking, prioritization, and organizational skills
Extensive travel required for this position (on the road about 90% of the time)
Ideal candidate will reside in the Midwest or be willing to relocate to the Midwest United States