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Patient Support Unit Project Officer

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Austin Health

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Location:
Australia , Melbourne

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Play a pivotal role in driving strategic reform, optimising patient pathways, and enhancing patient experience and access. You will collaborate with internal teams and stakeholders to deliver sustainable system improvements and operational efficiencies.

Job Responsibility:

  • Lead planning, execution, and evaluation of key initiatives aligned with divisional and hospital-wide priorities
  • Drive quality and operational improvements across the entire perioperative journey including Enhanced Recovery After Surgery (ERAS) pathways and surgical conversion initiatives
  • Coordinate the ongoing development, implementation, education, and appraisal of evidence based clinical pathways, policies and guidelines
  • Develop and maintain project plans, timelines, performance reports and KPIs
  • Provide expert, evidence-based advice on operational, clinical, and administrative procedures
  • Apply change management methodologies to embed innovation and foster a culture of continuous improvement, whilst utilising date to inform decision making and reporting

Requirements:

  • Clinical background in a relevant healthcare discipline
  • Demonstrated understanding of ERAS principles and experience implementing evidence-based surgical pathways
  • Strong project management experience with a track record of leading and delivering complex healthcare reform initiatives
  • Excellent stakeholder engagement and communication skills, with the ability to influence and drive change across the multidisciplinary team
  • Knowledge of quality improvement methodologies, change management frameworks, and governance structures in a healthcare setting
  • Proficiency in data collection and analysis, with the ability to identify trends and improve performance
  • Self-motivated and collaborative, with the ability to work effectively within a team setting
What we offer:
  • Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Onsite childcare at Austin Hospital, easy access via public transport and car parking options
  • Mentoring and career development opportunities

Additional Information:

Job Posted:
December 26, 2025

Expiration:
January 17, 2026

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