Patient Support Team Member Job at Invigorate Health and Performance

Registered Nurse

The purpose of a Registered Nurse at Oak Street Health is to build strong relati...

Location

United States , Philadelphia

Salary:

66575.00 - 142576.00 USD / Year

CVS Health

Expiration Date

February 23, 2026

Requirements

Active Registered Nurse (RN) Licensure in good standing with the applicable state
BLS Certification
Electronic Medical Record (EMR) experience
Ability to maintain patient confidentiality and process information in a confidential manner
US work authorization
Ability to assess patients without face-to-face interaction, strong communication and assessment skills

Job Responsibility

Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner
Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations
Provide clinically competent triage and symptom management to patients who may or may not be physically present
Utilize standardized protocols for medication management, prescription refills and prior authorizations
Conduct thorough and accurate reviews of patient medications and update as needed
Provide comprehensive education and direct patient care, particularly around chronic conditions
may occur in person, over the phone or in group settings
Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels
Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate
Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost programs for wellness screenings, tobacco cessation, and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs

Fulltime

Healthcare Support Worker

The Healthcare Support Worker is responsible for providing essential support to ...

Location

United Kingdom , London

Salary:

12.21 GBP / Hour

AESN Limited

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Experience in a healthcare setting preferred
Strong communication and interpersonal skills
Ability to work under pressure and maintain a calm demeanor
Compassionate and caring attitude
Commitment to providing high-quality patient care

Job Responsibility

Assist patients with daily living activities, such as bathing, dressing, and feeding
Monitor patients’ vital signs and report any changes to healthcare professionals
Assist with bed making, room cleaning, and patient transfers
Provide emotional support and companionship to patients
Clean and sanitize patient rooms, common areas, and equipment
Ensure that the healthcare facility is maintained in a clean and safe condition
Assist with laundry and linen handling
Assist with clerical tasks, such as filing, data entry, and answering phones
Coordinate patient appointments and schedules
Maintain accurate patient records

Fulltime

Clinical Research Associate

As a Clinical Research Associate (CRA) at Parexel, you act as an integral part t...

Location

South Korea , Seoul; Remote

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Strong problem solving skills
Able to take initiative and work independently, and to proactively seek guidance when necessary
Excellent presentation skills
Client focused approach to work
Ability to interact professionally within a client organization
Flexible attitude with respect to work assignments and new learning
Ability to prioritize multiple tasks, and achieve project timelines
utilizing strong analytical skills to make decision autonomously due to the unpredictable nature of the issues that arise
Strong ability to make appropriate decisions in ambiguous situations
Willingness to work in a matrix environment and to value the importance of teamwork

Job Responsibility

Act as Parexel’s direct point of contact with assigned sites, accountable for quality and delivery during the start-up phase
Build relationships with investigators and site staff
Conduct, drive and manage country specific feasibility and/or site pre-qualification and qualification activities
Generate visit/contact reports, using judgment to identify site issues and problem solving to direct resolution
Develop strategy to configure, distribute, and collect, and review and approve, high quality country specific and/or site specific documents or essential regulatory documents (SRP) and any updated or amended regulatory documentation
Customize, review, and negotiate as needed, country/site specific Informed Consent Forms (ICF), translations, and customize and negotiate any amendments
Prepare and submit IRB/IEC and MoH/RA (if applicable) application(s), resolving conflicts, determining appropriate follow up until receipt of final approval
Submit all pertinent documentation to the trial master file as per project plans/sponsor/company policy
Forecast, develop, manage, and revise plans and strategies for IRB/IEC and MoH / RA submission/approval, Site activation, Patient recruitment & retention
Update and maintain appropriate Clinical Trial Management systems (CTMS) in a timely manner

What we offer

Patient-focused in everything we do
Supportive and inclusive environment
Career growth and development
Flexible work arrangements
Diverse therapeutic areas and project exposure
Advanced Technology

New

Patient Services Lead - Clinical Operations

The Patient Services Lead provides a key leadership function within the Operatio...

Location

United Kingdom , Chichester

Salary:

30000.00 - 32500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven hands-on managerial or leadership experience, including holding probation meetings and appraisals
Leadership & Team Support – Ability to motivate, develop and guide team members effectively
Organisation & Time Management – Strong ability to manage workloads, prioritise and meet deadlines
Communication – Clear, confident, empathetic and professional communicator
Attention to Detail – High accuracy in documentation, data handling and reporting processes
Customer Service Orientation – Commitment to delivering a positive and supportive patient experience
Problem Solving – Proactive in identifying issues and implementing practical solutions
Teamwork & Collaboration – Cooperative approach within a fast-paced and growing service
Adaptability – Comfortable working within evolving processes and service demands
Discretion – Trusted to handle sensitive information with professionalism and confidentiality

Job Responsibility

Line manage, support and develop the team of Patient Services Coordinators
Conduct regular 1:1s, provide constructive feedback and guide performance and development
Support onboarding and training of new team members within the Patient Services function
Lead probation reviews, setting goals and monitoring progress
Foster a positive, collaborative and supportive team environment
Conduct or participate in any formal meetings required as the line manager
Oversee the accurate, timely and high-quality production of patient reports using our software, Semble
Ensure coordinators maintain accurate tracking tools, documentation and workflow systems
Monitor workload distribution and report queues to maintain efficient turnaround times
Support the quality assurance of reports, checking for accuracy, consistency and adherence to standards

Fulltime

Nurse Navigator - Orthopaedics

As the Orthopedic Nurse Navigator, you will play a pivotal role in coordinating ...

Location

United States , San Diego

Salary:

116000.00 - 224000.00 USD / Year

UC San Diego

Expiration Date

January 29, 2026

Requirements

California Registered Nurse (RN) licensure with specialized orthopedic clinical knowledge
Five (5) or more years of relevant experience
Strong communication and interpersonal skills, capable of effectively collaborating with patients, families, and healthcare team members
Demonstrated ability to coordinate care, educate patients, and promote evidence-based clinical practice
Proficiency in utilizing healthcare software systems for patient management and data analysis
Flexibility and adaptability to meet changing staffing, clinical, and patient census needs
Passionate about enhancing patient experiences and improving the quality and safety of care for TJR patients

Job Responsibility

Patient Coordination: Initiate patient coordination from the entry point into the total joint replacement and/or spine program, ensuring a smooth and organized patient journey throughout the continuum of care
Pre-Surgical Care Coordination: Review scheduled patients to ensure timely completion of educational material, patient assessments/questionnaires, and pre-surgical care coordination in alignment with established timelines and algorithms
Individual Care Plans: Initiate, identify, and develop/modify individual plans of care in coordination with the appropriate orthopedic program team members, considering patients' developmental levels, physical/emotional needs, and support system requirements
Communication: Effectively communicate with physicians, healthcare team members, patients, and families to facilitate evidence-based, quality patient care, treatment planning, patient satisfaction, and discharge planning
Patient Education: Develop, coordinate, and document patient education and care, serving as a primary resource for patients and families during their diagnosis and treatment period. Assess patients' learning style and health literacy to provide education at an appropriate level
Post-Operative Care: Conduct follow-up phone calls and video visits after discharge, contribute to post-acute care planning, and assess the effectiveness of the program. Address patient concerns, reinforce education, and clarify discharge instructions, including medication adherence and dietary regimes
Evidence-Based Practice: Coordinate and facilitate an evidence-based practice/performance improvement interdisciplinary orthopedic care team, staying current with emerging trends in bone and joint health
Data Analysis and Quality Improvement: Gather, analyze, and present program data at committee meetings, perform concurrent and retrospective reviews to ensure quality of care, and develop action plans using best practices and research findings
Care Coordination: Ensure timely access to care, coordinate and facilitate appointments and services, and encourage adherence to treatment plans, protocols, and follow-up care through the continuum of patient care
Advocacy and Support: Advocate for patients and families, establish close collaboration with physicians and multidisciplinary team members, and provide access to internal and external resources as needed

Fulltime

!

Patient Access Navigator

Amgen has an exciting opportunity for an experienced, energetic & patient-focuse...

Location

Canada

Salary:

85035.00 - 103438.00 CAD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelors Degree with 2 years of related experience
College diploma and 4 years of related experience
Nursing background is a must
2+ years of patient support/reimbursement experience or 3 years of relevant work experience in a “high service culture”
Experience with Patient Support Programs
Familiarity with Heath Canada requirements
Organized, detail oriented with strong service-based mindset
Experience with Salesforce or other relevant CRM systems
Multi-tasking, prioritization and proactive problem-solving abilities
Strong analytical skills and strategic mindset

Job Responsibility

Responsible for enrolling and onboarding patients into an Amgen Patient Services Program
Liaise with patient’s relevant health care providers to support patient’s access to therapy and support services
Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses and/or office managers
Able to work collaboratively and harmoniously with: Amgen Patient Services Team members and cross-functional partners who have roles supporting the patient journey, Third Party PSP team members at Patient Program HUB and other decentralized PSP partners
Establish milestones and checkpoints to ensure successful work/project completion
follows up on work efforts and takes corrective steps when needed to ensure work remains on track
Responsible for supporting patients to navigate reimbursement access for their prescribed Amgen therapy, including, reimbursement investigation, facilitating insurance coverage documentation, coordination of benefits, & financial assistance
Coordinate Free of Charge Goods (FOCG) for patients who are eligible
Coordinating bridging to reimbursement for patients who meet eligibility requirements
Facilitate patients access to reminder services

What we offer

Competitive and comprehensive total compensation programs aligned with local industry standards

Fulltime

Temporary Travel Assignment Nurse

As a Registered Nurse (RN), you will be a pivotal healthcare professional, deliv...

Location

United States , Little Rock

Salary:

55.00 - 65.00 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Graduate of an accredited school of nursing, upon hire
Registered Nurse: CA, upon hire
Basic Life Support - CPR, upon hire
Performs complete patient assessment
Recognizes significant changes in patient status and seeks appropriate resources
Coordinates or collects physiologic monitoring data: vital signs, monitor results, lab and diagnostic test results
Performs ongoing assessment according to unit policy
Documents assessment in compliance with hospital policy
Initiates the Patient Goal/Problem List or Clinical Path on admission
Develops Plan of Care to support the patient goals and the medical plan of care

Job Responsibility

Delivering compassionate, high-quality care
Making critical assessments
Performing skilled procedures
Implementing patient care plans
Collaborating seamlessly within an interdisciplinary team

What we offer

Health/dental/vision
FSA
Matching retirement plans
Paid time off
Tuition assistance
Adoption assistance

Parttime

Registered Nurse

As the nation's leading health solutions company, we reach millions of Americans...

Location

United States , Reading

Salary:

60522.00 - 129615.00 USD / Year

CVS Health

Expiration Date

March 19, 2026

Requirements

Active Registered Nurse (RN) Licensure in good standing with the applicable state
BLS Certification
Electronic Medical Record (EMR) experience
Ability to maintain patient confidentiality and process information in a confidential manner
US work authorization
Ability to assess patients without face-to face interaction, strong communication and assessment skill

Job Responsibility

Build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team
Use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery
Ensure patients are provided competent nursing care in a timely manner through clinical assessment, intervention and education
Drive quality care and incorporate data and information to improve care and enhance patient outcomes
Create an engaging and welcoming environment through team communication and delegation
Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner
Respond to incoming telephonic requests in a dependable manner
Provide clinically competent triage and symptom management to patients
Utilize standardized protocols for medication management, prescription refills and prior authorizations
Conduct thorough and accurate reviews of patient medications and update as needed

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Patient Support Team Member

Invigorate Health and Performance

Location:

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 09, 2025

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