Patient Support & Experience Lead Job at Eucalyptus (Toronto)

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Patient Financial Specialist Lead - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalency required
Post HS education preferred
5-7 years of experience preferred
Demonstrated success working in a team environment focused on meeting organization goals and objectives required
Experience in role requirements as outlined in job description for specific area of responsibility preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
Must have an understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred
Experience working within a multi-facility hospital business office environment preferred
None required

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Functions as a subject matter expert in support of other PFS team members and other departments/facilities within the CHRISTUS Health network
Provide on-the-job training as needed and provide a source of knowledge for staff inquiries
Demonstrates a strong understanding of payer benefits requirements, on-line claims status, submission, billing, cash application, and reconciliation procedures
Approve or deny requested adjustments and refunds within role thresholds
Adapt to process and procedure evaluations and improvements, support continuous change, and willingly manage special projects in addition to normal workload and other duties as assigned
Remain flexible if duties are reassigned, which may involve transferring to a more appropriate unit in order to best serve PFS and CHRISTUS Health
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution while maintaining account integrity and compliance with payer and/or government regulations
Ensures quality and productivity standards are met or exceeded
Appropriately documents patient accounting host system or other systems utilized by Patient Financial Services in accordance with policy and procedures

Fulltime

Patient Financial Specialist Lead - Patient Financial Services

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalency required
5-7 years of experience preferred
Demonstrated success working in a team environment focused on meeting organization goals and objectives required
Experience in role requirements as outlined in job description for specific area of responsibility preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience
Must have an understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred
Experience working within a multi-facility hospital business office environment preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Functions as a subject matter expert in support of other PFS team members and other departments/facilities within the CHRISTUS Health network
Provide on-the-job training as needed and provide a source of knowledge for staff inquiries
Demonstrates a strong understanding of payer benefits requirements, on-line claims status, submission, billing, cash application, and reconciliation procedures
Approve or deny requested adjustments and refunds within role thresholds
Adapt to process and procedure evaluations and improvements, support continuous change, and willingly manage special projects in addition to normal workload and other duties as assigned
Remain flexible if duties are reassigned, which may involve transferring to a more appropriate unit in order to best serve PFS and CHRISTUS Health
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution while maintaining account integrity and compliance with payer and/or government regulations
Ensures quality and productivity standards are met or exceeded
Appropriately documents patient accounting host system or other systems utilized by Patient Financial Services in accordance with policy and procedures

Fulltime

Senior Marketing Manager - Patient Support Systems

This is where creativity meets strategy. As a member of the Baxter Marketing tea...

Location

United States , Deerfield

Salary:

168000.00 - 231000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, Business, or equivalent
advanced degree preferred
8+ years professional experience in Product Management or Marketing, preferably medical device or capital equipment (such as a Med-Surg, ICU, Specialty bed)
Showed strength to clearly and concisely communicate, both written and verbally, to all internal and client stakeholders at all levels
Consistent track record of delivering engaging, informative, well-organized presentations
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and Salesforce, with a proven understanding of various ERP systems
Demonstrated ability to interpret, analyze, and apply technical information including but not limited to technical manuals, technical bulletins, and schematics
Expertise in marketing and branding concepts, with an advanced understanding of the product development and commercialization process that incorporates customer requirements
Advanced knowledge and understanding of clinical workflows and sales process
Successful track record of leading multiple projects simultaneously, with the ability to work independently, show initiative, and serve as an inspiring leader

Job Responsibility

Develop and implement annual marketing plans using market insights, competitive intelligence, and pricing strategies
Coordinate product launch strategies, including objectives, tactics, KPIs, and training for the US market
Provide marketing, sales, and technical support at events, customer sites, and workshops to drive revenue
Deliver effective marketing and sales tools aligned to customer needs and stakeholder value propositions
Define and implement go-to-market strategies with cross-functional teams, including positioning and target customers
Partner closely with Sales to implement strategies, support deals, and achieve/exceed sales and market share goals
Capture and share market insights (trends, competition, KOLs) and collaborate with global teams to advise product development and differentiation
Travel up to 30%

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts

Fulltime

Senior Marketing Manager - Patient Support Systems

This is where creativity meets strategy. As a member of the Baxter Marketing tea...

Location

United States , Deerfield

Salary:

168000.00 - 231000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, Business, or equivalent
8+ years professional experience in Product Management or Marketing, preferably medical device or capital equipment (such as a Med-Surg, ICU, Specialty bed)
Shown strength to clearly and concisely communicate, both written and verbally, to all internal and client stakeholders at all levels
Consistent track record of delivering engaging, informative, well-organized presentations
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and Salesforce, with a proven understanding of various ERP systems
Demonstrated ability to interpret, analyze, and apply technical information including but not limited to technical manuals, technical bulletins, and schematics
Expertise in marketing and branding concepts, with an advanced understanding of the product development and commercialization process that incorporates customer requirements
Advanced knowledge and understanding of clinical workflows and sales process
Successful track record of leading multiple projects simultaneously, with the ability to work independently, show initiative, and serve as an inspiring leader
Confirmed ability to adapt quickly to shifting priorities and thrive in a fast-paced environment

Job Responsibility

Develop and implement annual marketing plans using market insights, competitive intelligence, and pricing strategies
Coordinate product launch strategies, including objectives, tactics, KPIs, and training for the US market
Provide marketing, sales, and technical support at events, customer sites, and workshops to drive revenue
Deliver effective marketing and sales tools aligned to customer needs and stakeholder value propositions
Define and implement go-to-market strategies with cross-functional teams, including positioning and target customers
Partner closely with Sales to implement strategies, support deals, and achieve/exceed sales and market share goals
Capture and share market insights (trends, competition, KOLs) and collaborate with global teams to advise product development and differentiation
Travel up to 30%

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts

Fulltime

Key Account Manager, Patient Support Systems

As a member of Baxter’s sales team, you’ll be aligned to one of our global busin...

Location

Australia , Old Toongabbie

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

A degree in Medical Science, Healthcare, Business, or a related field
3–5+ years of success in medical device or pharmaceutical sales
Strong understanding of the hospital and healthcare landscape
Demonstrated ability in key account management and value-based selling
Exceptional relationship-building and communication skills
A results-driven mindset with accountability for targets and outcomes
Strong organisational and territory management capabilities
Experience using Salesforce (or similar CRM tools)
Flexibility to travel, including occasional interstate travel.

Job Responsibility

Develop and execute a strategic territory plan to drive growth and expand market share
Build strong, long-term relationships with clinical staff, procurement teams, and key stakeholders
Identify and convert new business opportunities, including proactive outreach and targeted prospecting
Deliver compelling product demonstrations, tenders, and proposals that showcase value and outcomes
Lead clinical education and in-servicing, ensuring customers maximise product utilisation
Act as a trusted partner in the clinical environment, providing technical insight and support
Collaborate cross-functionally with Customer Service, Field Service, and Marketing to deliver exceptional customer experiences
Maintain a strong and accurate pipeline and reporting cadence via Salesforce
Monitor territory performance, pricing, and inventory to optimise profitability.

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Fulltime

Senior Marketing Manager - Patient Support Systems

This is where creativity meets strategy. As a member of the Baxter Marketing tea...

Location

United States , Deerfield

Salary:

168000.00 - 231000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree in marketing, Business, or equivalent
advanced degree preferred
8+ years professional experience in Product Management or Marketing, preferably medical device or capital equipment (such as a Med-Surg, ICU, Specialty bed)
Shown strength to clearly and concisely communicate, both written and verbally, to all internal and client stakeholders at all levels
Consistent track record of delivering engaging, informative, well-organized presentations
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and Salesforce, with a proven understanding of various ERP systems
Demonstrated ability to interpret, analyze, and apply technical information including but not limited to technical manuals, technical bulletins, and schematics
Expertise in marketing and branding concepts, with an advanced understanding of the product development and commercialization process that incorporates customer requirements
Advanced knowledge and understanding of clinical workflows and sales process
Successful track record of leading multiple projects simultaneously, with the ability to work independently, show initiative, and serve as an inspiring leader

Job Responsibility

Develop and implement annual marketing plans using market insights, competitive intelligence, and pricing strategies
Coordinate product launch strategies, including objectives, tactics, KPIs, and training for the US market
Provide marketing, sales, and technical support at events, customer sites, and workshops to drive revenue
Deliver effective marketing and sales tools aligned to customer needs and stakeholder value propositions
Define and implement go-to-market strategies with cross-functional teams, including positioning and target customers
Partner closely with Sales to implement strategies, support deals, and achieve/exceed sales and market share goals
Capture and share market insights (trends, competition, KOLs) and collaborate with global teams to advise product development and differentiation
Travel up to 30%

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts

Fulltime

Key Account Manager, Patient Support Systems

As a member of Baxter’s sales team, you’ll be aligned to one of our global busin...

Location

Australia , Old Toongabbie

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

A degree in Medical Science, Healthcare, Business, or a related field
3–5+ years of success in medical device or pharmaceutical sales
Strong understanding of the hospital and healthcare landscape
Demonstrated ability in key account management and value-based selling
Exceptional relationship-building and communication skills
A results-driven mindset with accountability for targets and outcomes
Strong organisational and territory management capabilities
Experience using Salesforce (or similar CRM tools)
Flexibility to travel, including occasional interstate travel.

Job Responsibility

Develop and execute a strategic territory plan to drive growth and expand market share
Build strong, long-term relationships with clinical staff, procurement teams, and key stakeholders
Identify and convert new business opportunities, including proactive outreach and targeted prospecting
Deliver compelling product demonstrations, tenders, and proposals that showcase value and outcomes
Lead clinical education and in-servicing, ensuring customers maximise product utilisation
Act as a trusted partner in the clinical environment, providing technical insight and support
Collaborate cross-functionally with Customer Service, Field Service, and Marketing to deliver exceptional customer experiences
Maintain a strong and accurate pipeline and reporting cadence via Salesforce
Monitor territory performance, pricing, and inventory to optimise profitability.

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Fulltime

Key Account Manager, Patient Support Systems- Sydney South

As a member of Baxter’s sales team, you’ll be aligned to one of our global busin...

Location

Australia , Old Toongabbie

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

A degree in Medical Science, Healthcare, Business, or a related field
3–5+ years of success in medical device or pharmaceutical sales
Strong understanding of the hospital and healthcare landscape
Demonstrated ability in key account management and value-based selling
Exceptional relationship-building and communication skills
A results-driven mindset with accountability for targets and outcomes
Strong organisational and territory management capabilities
Experience using Salesforce (or similar CRM tools)
Flexibility to travel, including occasional interstate travel.

Job Responsibility

Develop and execute a strategic territory plan to drive growth and expand market share
Build strong, long-term relationships with clinical staff, procurement teams, and key stakeholders
Identify and convert new business opportunities, including proactive outreach and targeted prospecting
Deliver compelling product demonstrations, tenders, and proposals that showcase value and outcomes
Lead clinical education and in-servicing, ensuring customers maximise product utilisation
Act as a trusted partner in the clinical environment, providing technical insight and support
Collaborate cross-functionally with Customer Service, Field Service, and Marketing to deliver exceptional customer experiences
Maintain a strong and accurate pipeline and reporting cadence via Salesforce
Monitor territory performance, pricing, and inventory to optimise profitability.

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Fulltime

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Patient Support & Experience Lead

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