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Patient Services Worker - UMMC Madison

United States, CANTON · Job Posted May 14, 2026
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Job Description

Patient Services Workers are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Job Responsibility

  • Delivers and collects patient trays during meal service
  • Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner
  • Visits patients to introduce the services of the Food and Nutrition Services Department
  • May obtain food preferences/dislikes from patients and/or family members
  • Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department
  • Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections
  • Maintains and adheres to all sanitation standards by following assigned cleaning schedules
  • Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor
  • Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s)
  • Maintains temperature logs for unit refrigerators and freezers
  • Understands therapeutic diets using established protocols and seeks assistance from Supervisor or Dietitian if an error is observed
  • Assists the clinical staff in ensuring all patients' basic nutrition care needs are met

Requirements

  • Must be able to speak, read, and write English
  • Bilingual abilities preferred, but not required
  • This role may have physical demands including but not limited to lifting, bending, pushing, pulling and/or extended standing or walking
  • This role may also require uniforms and/or usage of Personal Protective Equipment (PPE)

Nice to have

Bilingual abilities preferred, but not required

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