Patient Services Tech

• Perform patient care and support activities to promote a patient focused care environment
• Transport patients within the hospital
• Assist procedure performance and processing
• Assist data entry of information into Hospital information system(s)
• Order and stock supplies
• Maintain unit equipment
• Assist patients
• Communicate with staff to assure that patient is ready for transport
• Communicate with patients to inform of reason for transport and to promote learning
• Assist patients with basic ADLS
• Answer patients' lights and provide patient service within skill level, or relay patient's request to appropriate care giver
• Transport patients to and from requesting areas
• Assist in preparation and maintenance of patient care areas
• Maintain unit equipment and manage routine repairs through clinical engineering
• Assist in setting unit supply PAR levels, order supplies on a daily basis and stock supplies on a daily basis in cost effective manner
• Pass and pick up dietary trays
• communicates patient dietary needs as required
• Assist in the acquisition of supplies, deliver supplies or specimens to other departments
• Report any physical plant safety issues or equipment problems to the appropriate resources
• Demonstrate proficiency in utilizing and accessing appropriate computer and information system
• Work independently and within a team environment
• Maintains patient and staff confidentiality, yet reports any breach of conduct
• Identify interpersonal problem areas and demonstrate ability to resolve conflict with those involved in a positive, constructive manner
• Comply with work environment routines according to hospital, nursing division and departmental policies and procedures
• Follow patient safety-related policies, procedures and protocols
• Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
• Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may 'not seem right'

• High School or GED Equivalent
• CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

1/2 year (6 months) directly related experience

• 17% Weekday Nights shift differential
• 26% Weekend Nights shift differential
• 15% Weekend Day shift differential