Patient Services Specialist Job at Baylor Scott & White Health (Plano)

Patient Services Specialist

You will play a critical role within FYidoctors by delivering world-class servic...

Location

Canada , Edmonton

Salary:

Not provided

FYidoctors

Expiration Date

Until further notice

Requirements

customer-facing experience, preferably in a retail environment
confidence working in a fast-paced environment
high level of comfort using technology and computers with solid proficiency in MS Office Suite
professional, approachable manner and a love of meeting and interacting with people
ability to multi-task in a fast-paced environment

Job Responsibility

Warmly greeting patients as they enter our clinic
Checking patients in and out of the office
Communicating with patients in person, by phone, and by email
Managing appointment bookings, prescription printouts and billing and payments
Administering pre-testing services
Upholding excellent customer service standards

What we offer

Competitive wages including quarterly bonuses (for qualifying clinics)
A comprehensive benefits package that includes outstanding optical coverage
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture that fosters a sense of collaboration
Ongoing training and development opportunities to help you develop your career

Fulltime

Patient Access Specialist I

This job is responsible for performing general patient access duties in a centra...

Location

United States , Tacoma

Salary:

23.20 - 30.90 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

One year of customer service work experience
Healthcare environment experience is preferred

Job Responsibility

Perform general patient access duties in a centralized call center environment
Answer incoming phone calls and assist patients with registration, scheduling, insurance and medication refill needs
Verify demographics and register patients in Epic
Obtain and verify insurance coverage
Schedule patient appointments
Promote MyChart activation
Schedule for special projects as assigned

What we offer

Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off
Tuition reimbursement
Retirement plan benefit(s) including 401(k), 403(b), and other defined benefits offerings

Fulltime

Patient Registration Specialist

We are seeking a highly organized and compassionate individual to join our team ...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Professional, friendly demeanor with a positive attitude
Strong multitasking skills and ability to work in a fast-paced environment
Proficient in computer applications, including Microsoft Office Suite
Excellent verbal and written communication skills
Preferred bilingual ability in Spanish (reading and writing)
CPR certification, as well as possession of a valid driver’s license and reliable transportation
Familiarity with medical terminology and basic office equipment
Excellent organizational and multitasking abilities
Strong interpersonal and communication skills
Proficiency in Microsoft Windows and related software

Job Responsibility

Provide a warm and trauma-informed patient experience during registration and check-out
Accurately collect, verify, and upload necessary documentation
Confirm insurance coverage, calculate patient charges, and review benefit-related information with patients, including Primary Care Provider (PCP) changes
Gather and report demographic data to health plans as required
Schedule patient appointments and follow up to request consultation notes when necessary
Ensure transportation logistics are coordinated effectively and assist with operating the mobile medical van when required
Manage assorted paperwork and maintain a well-organized registration process
Monitor and replenish essential office and medical supplies as needed
Take on additional responsibilities as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Financial Specialist

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
1-3 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Experience with Medicare & Medicaid billing processes and regulations preferred
Understanding of Medicare language
Knowledge in locating and referencing CMS and/or Medicare Regulations preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Maintains an active working knowledge of all Government Mandated Regulations as it pertains to claims submission
Responds to all types of account inquires through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Responsible for professional and effective written and verbal communication with both internal and external customers
Compliant with all CHRISTUS Health, payer, and government regulations
Exhibits a strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines

Fulltime

Patient Access Specialist

We are offering a contract to permanent employment opportunity for a Patient Acc...

Location

United States , Nashua

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Exceptional customer service skills
Proficiency in data entry
Previous administrative experience in a healthcare setting
Understanding of medical terminology and procedures

Job Responsibility

Ensure precise assignment of MRNs
Handle incoming, outgoing, and inter-office calls
Adhere to organizational policies
Conduct pre-registration of patients' accounts
Inform patients about general consent for treatment forms
Review responses in the insurance verification system
Use Advance Beneficiary Notice (ABN) software
Utilize auditing and reporting systems for quality assurance
Conduct account audits

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Patient Access Specialist

We are looking for a dedicated Patient Access Specialist to join our team in Lew...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a healthcare or administrative setting
Strong administrative skills, including attention to detail and organizational abilities
Proficiency in data entry with a focus on accuracy and efficiency
Familiarity with insurance verification and collections processes
Ability to handle sensitive patient information with discretion and professionalism
Excellent communication skills to explain forms and processes clearly to patients
Knowledge of medical terminology and compliance standards is an advantage
Capability to work independently and as part of a team to meet operational goals.

Job Responsibility

Accurately assign medical record numbers (MRNs) and perform medical necessity checks while ensuring compliance with policies and procedures
Collect and verify insurance details, process physician orders, and provide clear patient instructions while maintaining a high level of customer service
Conduct pre-registration for patients, including obtaining demographic and insurance information, explaining financial responsibilities, and managing payment collections
Explain and distribute consent forms, Medicare-related documents, and other patient education materials, ensuring all necessary signatures are obtained
Review insurance eligibility responses, select appropriate plan codes, and input benefit information to support billing and collections processes
Screen medical necessity using designated software and inform patients of potential non-payment risks, distributing relevant forms and documentation
Utilize auditing systems to review accounts for accuracy, correct errors, and provide statistical data to leadership
Conduct inbound and outbound calls to gather patient information and address outstanding balances, offering payment plan options as needed
Meet assigned point-of-service goals while consistently delivering compassionate and attentive interactions.

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training.

Fulltime

Customer Service Specialist

We are looking for a dedicated Customer Service Specialist to join our team in B...

Location

United States , Bergen County

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of three years of experience in a healthcare or medical office setting
strong verbal and written communication skills, with bilingual proficiency highly preferred
ability to manage multiple tasks with excellent attention to detail
detail-oriented approach with a focus on providing solutions and maintaining customer satisfaction
quick learner who can adapt to new software systems and tools
knowledge of orthopedics or related healthcare fields is beneficial
proven ability to handle customer inquiries in a call center or similar environment

Job Responsibility

Process customer orders accurately, including entering insurance information and recommending suitable products
coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment
maintain detailed and organized documentation, including patient records and related files
address customer concerns and troubleshoot issues, escalating complex problems as necessary
perform general administrative tasks and provide clerical support to the team
apply knowledge of healthcare processes and terminology to address customer needs effectively
ensure consistent and attentive communication with customers via phone, email, and other channels
collaborate with cross-functional teams to improve customer service procedures and workflows
stay updated on company systems and tools to deliver accurate and timely assistance

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Patient Access Specialist

We are looking for a dedicated Patient Access Specialist to join our team in Bet...

Location

United States , Bethel Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, scheduling, or related healthcare roles
Strong skills in medical insurance verification and understanding of compliance standards
Excellent interpersonal and communication abilities to assist patients and provide exceptional service
Proficiency in using auditing systems and reporting tools for account corrections
Ability to manage inbound and outbound calls to collect patient information and financial liabilities
Familiarity with consent forms and patient education materials
Detail-oriented with the capability to meet point-of-service collection goals
Adept at working with insurance verification systems and maintaining clean claim rates

Job Responsibility

Accurately assign medical record numbers (MRNs) and complete compliance checks to ensure proper patient documentation
Provide clear and compassionate instructions to patients while collecting insurance information and processing physician orders
Meet assigned point-of-service goals through efficient and precise handling of patient accounts
Conduct audits of patient accounts to ensure accuracy and compliance, generating statistical reports for leadership as needed
Perform pre-registration tasks by contacting patients to gather demographic, insurance, and financial information, including past due balances
Explain and obtain signatures for general consent forms, distributing educational documents to patients and guardians
Verify insurance eligibility and input benefit data into the system to support billing and point-of-service collections
Screen medical necessity using approved software, informing patients of potential non-payment scenarios when applicable

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Patient Services Specialist

Baylor Scott & White Health

Location:
United States , Plano

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
April 24, 2026

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Requirements:

Additional Information:

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Job Posted:
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