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Revel Staffing Logo Revel Staffing · Customer Service

Patient Services Specialist

United States, Philadelphia 18.00 - 26.00 USD / Hour · Job Posted February 04, 2026
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Job Description

A growing corporate healthcare firm is conducting a confidential search for a Client Services Representative to provide patient and provider support for healthcare billing and account management. This entry-level role is perfect for a motivated professional who enjoys helping patients navigate their healthcare and insurance needs in a supportive, team-oriented environment.

Job Responsibility

  • Handle inbound communications from patients, providers, and insurance companies
  • Provide troubleshooting and website support for account holders, including login and navigation assistance
  • Update patient account information and provide status updates during each interaction
  • Connect patients with in-network providers and explain billing or insurance details clearly
  • Contact healthcare providers and insurance carriers to resolve patient issues as needed
  • Ensure compliance with HIPAA and other healthcare privacy regulations
  • Perform various administrative and customer service tasks to support smooth operations

Requirements

  • Effective and professional verbal and written communication skills
  • Strong customer service orientation and professional demeanor
  • MediClear Certification (or equivalent healthcare compliance credential) required
  • Proficiency with Microsoft Office programs (Word, Excel, Outlook)
  • Prior help desk, customer service, or healthcare internship experience strongly preferred
  • Excellent organizational skills with the ability to multitask in a fast-paced environment

What we offer

  • Competitive salary with 401(k) company match
  • Comprehensive health, dental, and vision insurance
  • Paid time off and company holidays
  • Flexible work schedule with no weekend requirements
  • Supportive and collaborative workplace with opportunities for growth and advancement
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