Patient Services Specialist Jobs

FYidoctors

Location:
Canada, Edmonton

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

Job Responsibility:

Warmly greeting patients as they enter our clinic
Checking patients in and out of the office
Communicating with patients in person, by phone, and by email
Managing appointment bookings, prescription printouts and billing and payments
Administering pre-testing services
Upholding excellent customer service standards

Requirements:

customer-facing experience, preferably in a retail environment
confidence working in a fast-paced environment
high level of comfort using technology and computers with solid proficiency in MS Office Suite
professional, approachable manner and a love of meeting and interacting with people
ability to multi-task in a fast-paced environment

What we offer:

Competitive wages including quarterly bonuses (for qualifying clinics)
A comprehensive benefits package that includes outstanding optical coverage
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture that fosters a sense of collaboration
Ongoing training and development opportunities to help you develop your career

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Patient Services Specialist