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Patient Services Specialist

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FYidoctors

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Location:
Canada , Edmonton

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

Job Responsibility:

  • Warmly greeting patients as they enter our clinic
  • Checking patients in and out of the office
  • Communicating with patients in person, by phone, and by email
  • Managing appointment bookings, prescription printouts and billing and payments
  • Administering pre-testing services
  • Upholding excellent customer service standards

Requirements:

  • customer-facing experience, preferably in a retail environment
  • confidence working in a fast-paced environment
  • high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • professional, approachable manner and a love of meeting and interacting with people
  • ability to multi-task in a fast-paced environment
What we offer:
  • Competitive wages including quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package that includes outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters a sense of collaboration
  • Ongoing training and development opportunities to help you develop your career

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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