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Patient Services Specialist - Urology

United States, Seattle 23.15 - 34.69 USD / Hour · Job Posted February 19, 2026
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Job Description

Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Job Responsibility

  • Provide effective and efficient front office services to patients
  • coordinate internal and external clinic phone communications among staff, patients, and providers
  • accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems
  • administer co-pay collection from patients
  • perform clerical, scheduling, and records activities in support of patients and staff

Requirements

Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion

Nice to have

  • Electronic Medical Records (EMR) experience
  • Previous experience in a healthcare setting

What we offer

  • retirement 401(k) Savings Plan with employer matching
  • health care benefits (medical, dental, vision)
  • life insurance
  • disability insurance
  • time off benefits (paid parental leave, vacations, holidays, health issues)
  • voluntary benefits
  • well-being resources

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