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Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Job Responsibility:
Provide effective and efficient front office services to patients
coordinate internal and external clinic phone communications among staff, patients, and providers
accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems
administer co-pay collection from patients
perform clerical, scheduling, and records activities in support of patients and staff
Requirements:
Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
Nice to have:
Electronic Medical Records (EMR) experience
Previous experience in a healthcare setting
What we offer:
retirement 401(k) Savings Plan with employer matching
health care benefits (medical, dental, vision)
life insurance
disability insurance
time off benefits (paid parental leave, vacations, holidays, health issues)