Patient Services Specialist Lead

• Refers/schedules patients to specialists and for various testing procedures
• Verifies insurance coverage and pre-certifications needed prior to scheduling
• Occasionally assists with daily operations of clinic, including greeting and assisting customers, answering business telephone calls, patient data entry, maintaining the filing system and handling a wide variety of duties, as needed
• Maintains a knowledge base of insurance companies and their requirements. Responsible for coding knowledge

• Previous job experience in delivering exceptional customer service
• Strong grasp of medical terminology
• Must be well versed in HIPAA laws and keep patient documentation and information confidential

High School Diploma or equivalent

• Career growth opportunities
• Tuition assistance
• Resources that support wellness, education, and financial well-being
• Paid time off
• Comprehensive health benefits
• Supportive, inclusive culture