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Patient Services Specialist Lead

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Ardent Health

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Location:
United States , Harker Heights

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join our team as a variable shift, full-time, Patient Services Specialist Lead in Harker Heights, TX. Thrive in a People-First Environment and Make Healthcare Better. Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.

Job Responsibility:

  • Refers/schedules patients to specialists and for various testing procedures
  • Verifies insurance coverage and pre-certifications needed prior to scheduling
  • Occasionally assists with daily operations of clinic, including greeting and assisting customers, answering business telephone calls, patient data entry, maintaining the filing system and handling a wide variety of duties, as needed
  • Maintains a knowledge base of insurance companies and their requirements. Responsible for coding knowledge

Requirements:

  • Previous job experience in delivering exceptional customer service
  • Strong grasp of medical terminology
  • Must be well versed in HIPAA laws and keep patient documentation and information confidential

Nice to have:

High School Diploma or equivalent

What we offer:
  • Career growth opportunities
  • Tuition assistance
  • Resources that support wellness, education, and financial well-being
  • Paid time off
  • Comprehensive health benefits
  • Supportive, inclusive culture

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
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