Patient Services Representative

• Greet and check in patients, ensuring a positive and welcoming experience
• Schedule and manage patient appointments, follow-ups, and reminders
• Answer phones, respond to patient inquiries, and provide information regarding services
• Maintain accurate patient records in electronic health systems (EHR/EMR)
• Coordinate with clinical and administrative staff to ensure timely patient flow
• Assist with insurance verification, billing questions, and payment processing as needed
• Support patient referrals and follow-up care coordination
• Handle sensitive patient information with confidentiality and professionalism

• High school diploma or equivalent
• associate or bachelor’s degree preferred
• 1–3 years of experience in a medical office, clinic, or healthcare administrative role
• Proficiency with electronic medical records (EMR/EHR) and Microsoft Office Suite
• Strong organizational, multitasking, and time-management skills
• Excellent interpersonal and customer service skills
• Ability to handle confidential information with discretion

bilingual a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan
• free online training