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Aramark Healthcare+ is seeking candidates for a Patient Services Manager position at Duke Regional Hospital, a 388 bed facility located in Durham, NC. The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores.
Job Responsibility:
Manages patient food service activities, complying with established standards
Leads patient service staff to ensure meals are properly prepared and delivered to patients
Conducts rounds on patients/departments
Oversees the diet office and the service ambassador program
Record safety and sanitation compliance
Supervises tray line operation and/or the room service program.
Requirements:
Requires at least 1-2 year experience in a food service management role.
Bachelor's degree or equivalent experience
Healthcare experience required
Experience managing, motivating and engaging a large workforce.
Proficiency with Microsoft Office programs required.
Excellent interpersonal, customer services and organizational skills required.